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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,681 reviews
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the install process! It was super simple and quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use protection, worth every penny having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best thing happening. I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome refrigerator. I love it. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired dishwasher quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher wasn't working well and they sent a repair person that came quickly and was very professional and gave us good maintenance tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my computers run flawlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents updated my desktop computer and laptops with the latest OS and softwares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because we were buying multiple products. All the installs were great. Did not require any call backs so that was great. The discounts were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great protection plan, and the representatives are very good with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had much interaction with geek squad but what limited interactions I’ve had are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use it. It all sounds great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I got the protection plan this time, because it will cover everything, love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Best Buy has the best quality service and warranties. Hassle free and never fails when it comes to repairs. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent work I recommend to anybody who wants to buy electronic parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new L G washer and dryer with the one your factory warranty not saying that's good or bad but I do know Best Buy extend warrantee is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra up front money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this once; absolutely worth the money as I know one visit would cost a lot of $$$. In a year and a half we used this once but once is enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch tv, view family pictures and review my recipies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection on Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely purchased the 5 year standard geek squad protection for the new microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is a piece of mind they're always standing by if something happens to your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great to have and the people are awesome at besybuy.

    I would recommend this to a friend