Customer Ratings & Reviews

Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

Very clean ,Quality install installers were very professional. Great Job

I have used Geek Squad for all my purchases at Best Buy and never cease to be amazed by their responsiveness and helpfulness. Well worth the investment and has paid off time and time again!

These protection plans is really the only reason I buy anything from best buy if you keep the protection plan going you will be able to get a new whatever when your product quits working.

not sure yet- have not had to use the service- most of the time the value is not there- time will tell. Five only because of peace of mind...

it is always a great thing to have. Years ago, I used to decline until my $3200 tv broke in 18 months. I feel in love with it after that. I don't always use it,but gives me a sense of security.

the warranty has been a great investment. Since just to get a tech out to your house is like $75-125

The peace of mind in knowing that if anything goes wrong with your equipment you will have trained experts able to correct it or replace it is in valuable

It’s a warranty, I’m glad to have not used it so far!

It’s a warranty, I’m glad to have not used it so far!

Got insurance for my microwave and so far it hasnt messed up but good to know i have more than enough time to replace it.

Having the Geek Squad protection gives me great peace of mind.

Having the Geek Squad protection gives me great peace of mind.

I usually get the additional warranties for my appliances, because of the “just in case something happens” factor. For 3 yrs of additional protection, the price was worth it.

Agents installed our dishwasher quickly and professionally. He even tested it and explained a few functions. They removed all the packaging.

I always get the warranty. Has helped a lot. Always good experience.

I've used my Geek Squad service on an LG washer and dryer and it saved me more than the cost of the 5-year protection plan for one visit. Highly recommend it for any major appliance purchase.

Agent was polite and fixed my issue in a timely manner

Always get the warranty. Can’t stress enough the thousands of dollars these have saved me over the years.

I always add these protection plans because when something goes wrong best buy and geek squad step up and help out with fixing or replacing