Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,681 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a must to purchase to protect your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it on the appliance yet but have had their service before on others. Its really simple to use when you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for our new purchase. Making sure we are covered just in case we are in need of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on major appliances. No worries if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance, you buy it but hope to never use it. and the Price seemed reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installtion Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care and time to unpack, measured exactly how everything was going to be mounted, they did awesome job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good price for five years. Like all insurance hope you don’t need to use it but glad to have it if it breaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item to have but until I need it I can’t tell u how good it really is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value. They offer a discou t with the total tech support. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on big ticket items to be on safe side. It has come in handy a couple of times for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the major appliance I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stove it came with a a grill top that the finish was coming off we called the Geek Squad they came right away and replaced the top . very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy to use in the store or on the phone. I would never be without it on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without a 5 year warranty for a major appliance. The price was very reasonable and the Geek Squad always does a great job if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about it, because I have not had to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator is broken for New delivery. Not cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first fridge they brought out is broken and luckily one of the delivery men recognized that the magnet that keeps the fridge shut and sealed was not only not sticking but also that there was a piece broken off. So I must wait another week with no working fridge. I know I can only give this much of a review on the first brand new one that I got. Hoping the next will be better or its going back too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mind easing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very easy. Like knowing uf something goes wrong i am protected thru Bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for that peace and mind. You never know when something may fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

    I would recommend this to a friend