Customer Ratings & Reviews

The warranty on this refrigerator was cheaper at Best Buy as compared to Home Depot and Lowe's for the same time period. I usually don't buy the warranty but I decided to get it because these refrigerators are supposed to break down after 3 years. I hope I don't have to use the warranty but if I do I hope it won't be a huge hassle.

I have purchased several Geek Squad protection plans during my relationship with Best Buy. I have NEVER walked away from my using one of them without feeling I was treated fairly. If you are on the line trying to decide if you should go with them for extra protection, jump across to the Geek Squad side and be prepared to be taken care of! Don't let me down Geek Squad! You have my official stamp of approval.

Service was very good. They knew what they were doing. They put it in well I wouldn’t hesitate to use this company again.

Why in the world would you not buy the geek squad protection plan? For an appliance package or HD TV you're spending over a thousand dollars. For up to $249.00 (depending on how much you spend), this is cheap insurance. $50.00 a year, for a 5 year coverage. I bet you spend $50.00 dollars a week at your local coffee shop. In my opinion, buy the extended warranty, so your expensive item is covered.

I just recently used my Geek Squad warranty to replace a Whirlpool Refrigerator that had been giving us nothing but problems from the very start. After several attempts at trying to fix it, the Geek Squad stepped in and replaced my refrigerator with a new one and a different brand, by my choice. Excellent warranty.

Thank you for install my refrigerator, the guy was so nice and helpful. You guys made everything so easy for us. S

I can't imagine not having this service. I have used it for years and have found it to be well with the price!. I call or set up an appointment, and it is uncomplicated. They are courteous, are able to resolve whether in-store or sending my product out, but always in a timely manner. Everyone should have this!

NEEDED GEEK SQUAD FOR HEPING ME TO HOOK UP 75 IN TV AFTER MOVING IN. THE GENTLEMAN WAS GREAT, FIXED TV TO OPERATE BETTER ON REMOTE. HOOKED UP SPEAKERS TO COME ON WHEN TV COMES ON. THAT WAS A BIG IMPROVEMENT.

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!

This is a great insurance everybody should have it

Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.

Awesome installation process! Virtuous, on time, professional, and walked us through the setup once installed!

[Employee of bestbuy] A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

I love this freezer!!!! Standup is the way to go, this thing has so much room, it’s sleek and great visually and I couldn’t be happier. I may get a second one.

We love this fridge, for our little family it's the perfect size and we like that it's counter depth. Looks very clean and modern

Love the size and options. The temp dial is tricky though, it takes a few tries for it to land where you want it. All in all it's good so far!

Service members were cordial and communicated well. They were able to get the job done and answer questions. Just wish they had explained before they left why they didn’t plug in the fridge.