Customer Ratings & Reviews

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

Very efficient staff and also very knowledgeable. Fast delivery also.

It's always better to have protection plan than nothing because you never know if your Refrigerator it's going to break down the road, after I let my old protection plan expire that's what happened to my old fridge after 11 years of service I had no protection plan and the parts are very expensive even if you want to fix it yourself.

They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

There when you need them. Needed assistance with a refrigerator, they sent someone out in a timely manner, ordered the parts, returned and finished the job.

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

We will have to wait and see how they cover the warranty, hoping for the best

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

Haven't had to use this and hopefully won't need too!! It is nice for the piece of mind and not having to renew the manufactures warranty every year. I only buy these for big ticket items and only had to used this warranty once before and was pleased with the experience.

They are quick to take care of all the issues you have when a problem happens! And friendly!

Best Buy has the best protection plans out there. I had use get a TV repaired and since they couldn’t repair it. They replaced it and gave me the exact value of the TV that I paid for it 3 years earlier. I now buy geek squad protection on all items!

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

I love the Geek Squad protection plan. It covers my new fridge for anything that goes wrong for five years. If they can't fix it, they replace it. i would not consider buying a major appliance without a protection plan.

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

Haven’t used it yet hopefully won’t have too but I’m comfortable with the price

Good quality, recommend refrigerator for the cost.

I PURCHASED A TOTAL TECH PACKAGE, IT WAS WORTH IT, I WAS ABLE TO USE IT FOR EVERY PURCHASE. IT PAYED FOR IT SELF , I WAS ABLE TO SAVE A LOT OF MONEY AND WHAT EVER I PURCHASED IS COVERED WITH GEEK SQUAD, WHAT A RELIEF!

Would not buy anything without geek squad protection. Bought a game console for my kids recently, it broke like a moth after and i got it fixed no questions asked. For peace of mind and to protect your investment you are better off getting the service.

FIRST OF ALL THESE GUYS ARE AWESOME. I CAN ALWAYS COUNT ON THEIR EXPERTISE AND TIMELINESS.