Customer Ratings & Reviews

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

excellent service both of freezer and best buy. best of luck

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!

I purchased this 5-Year Standard Geek -Squad Protection to go with my newly purchased LG fridg.

So far so good ; they have been responsive though I have only engaged with them due to the installation, we will have to see how it is after a while.

We purchased the extended warranty and are soooo glad we did. Sorry but refrigerators are NOT made like they used to be. Cheep parts. BUY the warranty. BB/Geek Squad are the best. No hassle to get the repairs.

Excellent workmanship, coverage & service. Well worth the $$

The agents installed my fridge. They were careful entering house and delivering the item. They have great customer service and answering my questions.

We got this along with the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator because... just in case! Hopefully we won't have to use it, though.

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

I haven’t used the warranty or this service, but staff is always helpful and courteous.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

I purchased this refrigerator earlier this year and it makes loud noises inside of it when doors are open and shut. The freezer is not airtight and frozen water droplets are all along the top of the inside edge

My Added Layers Of Geek Squad Protection Gave My Purchase A Sounded & Tried/True Bill Of Rights; Which Convinced Me To Sealed The Deal !

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

The service of the warranty was worth the price of the fridge.

Love this fridge so far - it is set up to easily attange shelves as needed and organize contents clearly and easily. Keeps everything at proper temps too

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

The geek squad has always been helpful and very knowledgeable.