Customer Ratings & Reviews

Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

Fridge was delivered and installed quickly and efficiently.

Hope we don’t need it but feel safe with protection

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

Great service and helpful customer service! Thank you for the delivery

The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

So grateful for this service. Used it multiple times

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

Geek squad is awesome. It replaced my fridge without dents

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

I think that this is the most aggresive guarantee on the market. Excelent option to protect products!

Money, money, money, money, best thing in the world

Satisfied customer will definitely recommend to others

Thank you for a hassle free transaction! Excellent customer service