Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,643 reviews
  • Rated 5 out of 5 stars

    Always good to get the warranty on large appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but having additional insurance (warranty) on an appliance is a good thing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The best part

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad plan because they look up by phone number and have all your information, you don’t have to find that receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great so if something happens to my refrigerator I can get it looked at without buying a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dezi. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Im covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the service, but always like having the peace of mind in case something goes wrong with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for large purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad protection on a lot of large and small items it has definitely paid for itself on numerous occasions. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to see if I need them for this item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it was very easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are a necessary evil for major appliances. What I do like about them now is that they are renewable when they are about to expire. Will definitely be doing that when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment, most of the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nasty experience in the past when Best Buy used 3rd party tech. But now that Geek Squad does it all, and have had them out here once already, it's a MUCH better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best value when compared to other stores on an extended warranty. Save yourself the hassle and cost 3-5 years down the line and purchase the extended at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have good quality on their products and services

    I would recommend this to a friend