Customer Ratings & Reviews

Great, very helpful and informative. Just wish I would’ve gotten the 5 yr warranty. 2nd time I’ve had this issue with my Samsung smarthub refrigerator and they took care of it right away.

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

The 3 year protection plan is worth the money....gives me peace of mind!

Already had to use the warranty on relatively new Fridge/freezer because I was not getting any ice. Unfortunately, they did not send a Geeksquad person but a third party who said I had to get a new replacement. Ism glad I called the manufacturer who sent a person and they replaced the mother board.

Crew did a good job of removing the old refrigerator and installing a new one in its place.

I've never had any issues with Geek Squad. I think for your money you get a lot of coverage. I think its important to have a warranty for a high cost appliance.

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

Very responsive when in need. Excellent service for apliance service

Glad i have not had to use the warranty service but happy to have the piece of mind if something were to happen.

It’s well worth it and always get this coverage on any appliance or electronic items we purchase at Best Buy.

Love it love it love it. After dealing with a refrigerator that did not cool and only made ice when it felt like it, this was a terrific buy. I feel the price was a good value and their people that delivered it were awesome. No bangs or dents anywhere and they had to bring it up a staircase with a slight curve. They wore their masks and were very customer service oriented

Love having the protection plan Bestbuy makes their plan easy to use. While I have not had to use it for this freezer I did have a plan for our Microwave. We had a powersurge through the house that ruined it and they just replaced the product no problem

Im confident that my fridge will be covered for the five years it has. I have used their services for a game console so I'm sure they can help me for a fridge.

I would recommend everyone get this when purchasing something from bestbuy

Always always always always always always get the warrantee at best buy

This is a very nice icebox. I really like the modern aleek look on the outside with bo dorr handles. The inside is good and so is the freezer. Only reason i didnt give it five stars is because i would have gone for more fridge space.

A MUST! I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!I highly recommend getting this for any electronic that gets used often or constantly. Washer/Drier/TV/Computer/Tablet... etc. Do not regret it!

If you have ever had a big purchase go wrong, you’ll know this is a good idea. Warranties/protection plans can seem like an added cost for something abstract - until your appliance breaks down randomly and you are left to cover a huge repair/replacement cost. Wise to spend a few extra bucks now rather than hundreds or thousands later.

Always get Geek Squad extended warranty on high dollar purchases. Easy to add during purchase and easy to use - one phone call for all covered items, no looking for various manufacturers warranty phone numbers, etc.!

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.