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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1001 Showing 20,001-20,020 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and got the cable in the wall. The salesman told us they could run the power in the wall as well but that was not the case. We will need to hire an electrician. Sales should have a better knowledge of what the agents can do. I was very pleased with the “Squad”. Great and knowledgeable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job handling the tv. Courteous, nice, extremely careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at installing TVs. But that is about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money I have spent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilfredo is a beast! He was on time, communicated before his arrival. He explained through the process what was being done and why certain things were important. Collin came a little after and assisted with the rest of the install with knowledge and suggestions. I will use this service again and again for the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very professional and helpful...however the connection for my original digital optical soundbar (older Bose model) was not working properly after a day or two..sound would not work...had to buy new Bose HDMI sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were at my home on time and quickly and efficiently mounted my TV and programmed it to go with my cable service. They were very professional and helpful and made sure I could access all of my services before they left. I am thinking about asking them to come and install my Ring doorbell and my smart lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, only part of Best Buy that has a clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my new TV were the best part of the purchase process with Best Buy that I experienced. They are the only people that have a clue of what customer service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the geek squad, prompt and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great with mounting the televisions and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the new TV were punctual, very polite and very capable. They made all the necessary changes to our remotes and were very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very pleased with the experience. Both techs were knowledgeable and answered all my questions and concerns. If I decide on another TV, definitely will request the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional. They hung and set up my 65" TV in less than an hour. They arrived early and asked were I want the TV mounted, I appreciate they didn't mount very they thought it would work best but actually asked my opinion and that was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional guys and very knowledgeable- good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew knew what they were doing and handled job quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wall mounted TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived in time and did a good job installing our 65” 4K TV on top of the fireplace. They were respectful to f the property, wore bootys. They charged me extra 50$ for fireplace mounting which they claimed is advanced installation which I was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two guy had the unit installed in no time. I works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job arrived on time and smooth install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat and clean installation and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and they were very professional and quick to start what they had to do. I had questions and they were able to answer all of my questions.I am pleased with the work that they did and would recommend their service to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a fantastic job. I couldn't be happier with their work.

    I would recommend this to a friend