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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1004 Showing 20,061-20,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal. They all knew what they were doing. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar and Smart TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan Bradford properly connected the sound bar to the TV, downloaded the necessary applications in the phones to have the system set up and powered. Jordan also completed the setting up of the TV with the Apple TV Box and left it properly working as well in the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad hung my 65' tv up over the fireplace,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they came and installed and where very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and assisted in making sure all cables were routed and installed correctly to all connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came over and were very professional and clean. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, quick and professional install. came at the agreed time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, nice and did an amazing job with the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very good job hanging my tvs, excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very professional, courteous and hooked everything up exactly like I had it on my previous TV. It is so worth the money having them install it so I don't have to worry about damaging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as it should. Easy and fast!Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came to mount our new TV, went above and beyond completing the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the professional and expert installation, including the extra time to answer our questions. The technicians were courteous and well informed. We’d recommend using the Geek Squad for any technology needs.

    I would recommend this to a friend