Customer Ratings & Reviews

This was part of my tv setup, and it was worth it. They setup and connected my tv to the Internet, then completed any additional updates and set it for auto updates in the future, and helped diagnose the problems that were causing me to have slow and intermittent internet at times. They were friendly and professional, and very knowledgable about their job.

The installation went great and technician showed up on time as promised. Installation went great.

The installation went well and we were very pleased!

The installers where very professional did a great job on time

Looks good and great instillation. Highly recommend it

I had a difficult mounting job. I have a cut-out where my TV is supposed to go above my fireplace. I found the right mount but the install was still complicated by the presence of multiple outlets. The techs handled it in stride and resolved it in a reasonable, if not impressive, amount of time.

Installation service was very satisfying and excellent

The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

The installation crew did a wonderful job ensuring secure mounting and general setup. Couldn’t have done it without them.

TV wall mounted and completely wired. Everything is working perfectly.

The agent mounted 7 TV's. He did a great job. Would highly recommend

Put my daughters tv on the wall and it looks great.

I had Best Buy install my new big screen tv as I was unable to procure the help needed to do it myself. It was clear that the installers had plenty of experience in this area. They did a great job and offered insights as to where I could get info regarding the usage of my new smart tv and it's features.

this guys were so professional, very intelligence and respectful

I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

excellent service highly recommend them cumming to your home

Two Geek Squad members removed old TV, replaced the mount and installed a new 65" TV and HDMI cable extension. They showed up on time, worked fast and flawlessly. They also provided helpful operating instructions to get us going with our first 'Smart' TV.

The TV stand that was originally mounted did not work out for our TV. So the agents did a re-do and disassembled the TV stand quickly, so that we can return it to the store for a refund. The agents have done a great job every time they have been to my house to install TV equipment, etc.

We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.