Customer Ratings & Reviews

The team came in and mounted the TV in the requested area perfectly.

Geek Squad did a great jot setting it up and mounting it on the wall

The Geek Squad team was knowledgeable and efficient. Installation and setup went very smoothly.

The Geek squad men came when they said they would. The setup was nice, and they made sure everything was done properly. After the TV was up and "running" their explanation of all the items that are available was fully explain to me. I am happy with the purchase and the installation.

Geek Squad came out and installed my grandsons 50" flat screens and TV Stands. They were professional, and fast. I highly recommend Geek Squad for installation and assembling. At least you're know its done correctly.

The guys where very professional, courteous and hooked everything up exactly like I had it on my previous TV. It is so worth the money having them install it so I don't have to worry about damaging it.

Nice job removing my old TV to make room for the one

Very Accurate install. On time and cleaned up after.

The actual installation went OK. However the whole process was very frustrating leading up to that. I had made an appointment (soonest available time was 3-4 wks our) that somehow dropped out of the system. When I got the email notification I called and asked about it, to which they told me they didn’t know why and that I would have to reschedule another appointment, which ended up having to be an even later date. The time window was noon-8pm. I told them that because of this change, I would be back at work by that date so it would have to be 3:30 or later as I wasn’t going to take off work for it now, so she told me she was putting that in the notes. Then, the night before, I get a message stating they would be here between 11-2. I called him back explaining that wouldn’t work, to which he initially replied that he wouldn’t come at 3:30 because he would then get home too late. Finally after explaining my frustration with everything leading up to this, he agreed to come at that time after all. Once they came to do the actual installation, everything went fine and took no more than 20 minutes.

The Geek Squad did a great job installing our new 65" TV. They did have to come back a second time to get the remote and sound bar to work correctly with Direct TV. They were very patient, polite and knowledgeable about our TV and the sound bar.

The installation was sooo smooth and no delays!!!!

Geek squad came out the guy was very nice and knowledgeable.

Mount worked perfectly to hold up my television. I am very pleased with my purchase.

The Geek Squad called the day before, was timely the day of, installed quickly and made sure everything was working, and took the time to make sure I understood all key functionality of my new TV and Soundbar.

The agents were very thorough and professional. They mounted two with in wall wiring. One room had a fire stud blocking the cables and they were able to configure the wires to make it work!! They also setup all my remotes and configure my sound bars.

We love BB’s Total Tech Support program. Moved into new house and have had BB do entire home install of everything from internet to TV’s to appliances. Great experience every time. Technicians are well-trained, professional and very personable. A+ all the way.

Great service. Did everything I needed plus more. Xxxx

The mount just allows your tv to tilt and slide left to right. I thought it would allow the tv to come out and turn. If you want your tv to turn left to right and come out the wall this is not the mount to buy. It holds my 55 inch TV.

Excellent set-up by Jeff and Yasmene today! They were very experienced with this process and took the time to make sure the TV was perfect and that we understood everything prior to leaving.

The tv mount works good .it is goooooooooooooooood