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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Esteban Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Esteban and his assistant were wonderful. Very professional and knowledgeable. We had questions about the rack we purchased. They answered all of them. We are pleased. We will definitely ask them to come back for other projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used them and would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with old mounting bracket and ended up replacing it with a new bracket. It took 2 trips but they fixed the problem and we are very happy with the new TV. I have nothing bad to say about them and they are hard working guys with the knowledge of electronics I don't have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Have used before will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation of my television, wall mount and sound bar. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knew his work .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the knowledge and experience to install my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Geek Squad; great install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84" set up & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents successfully installed our set up - no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done very professionally. Geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 58" tv , purchased elsewhere. They installed a new mount, then installed the new tv on the mount. They were friendly, professional and knew what they were doing. Well worth the installation fee. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome! Easy to install and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Clean. One of the best parts of my move in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the new Nerd Herd! ♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly service workers. We really appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend