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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 38,692 reviews
  • Rated 4 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and helpful. They also help me on a few other small issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was easy to install and fits television perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, excellent service, full clean-up after completion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great, Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 55" TV on the mount and attached my cables. They did a great job and removed TV box and trash. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is easy to install and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARENT HANDY LIKE MY SELF THIS IS THE WAY TO GO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    singh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount looks good and sound although the projector is not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great. Everything came out just like I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful of me and my property. They were helpful, funny and kind. I should have let them do the demonstration when they were done but I knew I would eventually figure it out on my own…lol. I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for everyone! Fast and efficient. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value when coupled with Total Tech Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job , though volume not set properly- I don't know if it is from setup or the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than 5 stars I would. The 2 gentlemen that installed our wall mount smart tv were prompt, courteous, knowledgeable, considerate, efficient, and simply a joy to meet. If you want the job done right, these are the guys to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very professional job excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets an A Plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely helpful. They were very very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

    I would recommend this to a friend