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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1008 Showing 20,141-20,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team and mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an awesome job mounting our 65 inch t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that put was TV up was very sweet and helpful. I would highly recommend him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. He went through all the mounting and connection processes with me and stayed long enough to ensure our television was online as well as hooked up to our cable provider. Any problems encountered were immediately and permanently corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service and Installation was great! They are always very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and efficient job of mounting the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Courteous & Knowledgeble Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt Courteous and Knowledgeable Geek Squad TV Installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size tv for my room. Nice crisp picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a super job explaining the mounting positions and viewing options. The work was professionally done and completed in a very short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services are excellent at Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were very professional and knowledgeable. They were on task and connected all my devices before they left and made sure we understood how our new TV functioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV in wall which was wooden .Did a clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad nailed it with our TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual, extremely neat/clean, informative and efficient and offered recommendations for improvements with our cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job! Their communication prior to arrival was “spot on”! They were very professional and the installation did not take long at all. They also provided a great demo for both TV’s. Their cleanup was like they were never here. I would highly recommend the Geek Squad to perform anyone’s installation. A++++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek person mounted Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount the TV....but only one was needed to do the work and it took 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install my 55in Samsung TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, a little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.

    I would recommend this to a friend