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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and took the time to explain how to use the remotes. Very respectful of our home no mess after the install to clean up. Very impressed that they use covers for their shoes. Have used this service before and it is wonderful to know that the quality and knowledge is still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs completed un-installing & installing a new 65'' TV & hooked up my surround sound stereo. They did a fine job & were quite professional & helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV bracket. I like the adjustable & easy to move the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using home Geek Squad in the future for my home electronics. I cannot say enough great things about my technicians Julian and Trent. They setup my Sony 65" OLED TV with ease and I could not be happier. I will continue to give Best Buy more business in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up TV very quickly but I didn’t think they explain how to use it very well…could have been a little friendlier..Had a previous TV installed by Geek Squad last year and agents much friendlier and helpful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought back a 75” multi system TV from overseas. The TV weights 80 pounds, too heavy for me to install. I contacted the Geek Squad and set up an appointment. They arrived on time and after mounting the TV on the wall connected our cable box, DVR and connected the TV to the WIFI. Neat installation and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Enjoying it. Exactly how I envisioned it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and ver helpful. Would use again and recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount does its job without a problem. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and they were very professional and quick to start what they had to do. I had questions and they were able to answer all of my questions.I am pleased with the work that they did and would recommend their service to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very professional and fast ..very knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV no issues perfect measuring and confirmation before wall install. Professional and courteous at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and the outdoor television I had installed looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Picture, BIG Surprise for the Price. No complaints, very happy now for couple months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wall mounted TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived in time and did a good job installing our 65” 4K TV on top of the fireplace. They were respectful to f the property, wore bootys. They charged me extra 50$ for fireplace mounting which they claimed is advanced installation which I was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and thorough Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was TERRIFIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was knowledgeable, respectful, & so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedric was excellent we’ve had great success so fa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dicks word spent time made sure everything was right before he left great personality of Cedric who came . Joining the squared was the best thing we did we bought our appliances washer dryer TV sound bars and they come right away to install them and they’re great if you have a problem even trying to solve it by phone

    I would recommend this to a friend