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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1013 Showing 20,241-20,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install amazingly fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and neat. Both men very pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excellent to have, and not have to worry about anything out of your region service. You could just call them and let them know and they will respond quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job oh installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the job the men did in hanging and installing all the equipment for our new TV. We had them put it on the wall and they measured and did a great job and cleaned up all the mess afterwards. Couldn't ask for better work and also the help they gave to make sure we understood the new controls we had. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job to hook up everything for my new TVs that I really enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv screen excellent shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best shopping ever my Tv screen was good choice but some trouble at the moment with the instalitikn guy he took very long never brought someone else to help mounting at the wall need it me to help him do it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my TV very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV well and connected to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Arthur and Lydell) did a great job of setting is up, it to the wall, mounting the 85" Samsung Q80C to it, and explaining the features..thanks fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting is great. The TV looks so pretty and so clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my wall mounted tv. Would have given 5 stars but they showed up before the timeframe and i was not home because of this, i was bumped to a later time. I had requested a phone call when they were heading to my home but did not receive one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your experience and choosing us for your purchase! We take our customers feedback seriously and rely on it to find ways to improve our processes. I am happy to learn the install itself went great. I recommend you give us a call at (800) GEEK-SQUAD or (800) 433-5778, to share this feedback with us and get it documented.

  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was never finished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did mount the tv., however, a wire was showing and I asked them to put it through the opening so it was behind the wall. They were supposed to make a return visit to do this and that never happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randall from Geek Squad did a fantastic installation job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and got the cable in the wall. The salesman told us they could run the power in the wall as well but that was not the case. We will need to hire an electrician. Sales should have a better knowledge of what the agents can do. I was very pleased with the “Squad”. Great and knowledgeable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv setup was an ideal spot and setup perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and efficient job of mounting the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money I have spent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilfredo is a beast! He was on time, communicated before his arrival. He explained through the process what was being done and why certain things were important. Collin came a little after and assisted with the rest of the install with knowledge and suggestions. I will use this service again and again for the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Neat professional work. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend