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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Professional and On Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job and were quality people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect and setup were Very Professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and easy to work with. Made sure existing soundbar was working with the new tv. I would recommend their service to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and helpful. They also help me on a few other small issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and we were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent, I believe named Tyler, was efficient, knowledgeable and mounted the TV exactly where we wanted it. He explained the TV to us and connected everything back up including the surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we love our new tv. My son is over the moon because he had a small tv now he has a big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was on time and explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an appointment to have my TV installed was very easy. They sent me a list of the things that needed to be done before the appointment. They took all the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like best buy geeksquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad service .install ,wall moutan was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed my 75 inch TV couldn't have been any nicer or more professional. They showed up on time and completed the job efficiently. I highly recommend the service and my installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and great instillation. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my daughters tv on the wall and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my Rocketfish device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Rocketfish device in the location I defined for them. The device is ideal for the 65" TV. The Squad hooked the TV to cable and provided me instruction on how to use the remote controls. They deserve a score of 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was very satisfying and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job removing the old and hanging the new TV. Made sure everything was working properly and looked how it did when they arrived. They were respectful of our home and removed all debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived in timely manner, Installed my new television on existing mount and showed me most of the new TV's functionality. They even assisted me with another issue (covered under my Total Tech agreement).

    I would recommend this to a friend