Customer Ratings & Reviews

We love BB’s Total Tech Support program. Moved into new house and have had BB do entire home install of everything from internet to TV’s to appliances. Great experience every time. Technicians are well-trained, professional and very personable. A+ all the way.

Great service. Did everything I needed plus more. Xxxx

The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

Nick and Jason were great. Very personable and informative. Installation was smooth and complete. However, we forgot to tell them about our echo devise, to be added to the new wifi that was installed. I was able to connect to our new wifi.

this guys were so professional, very intelligence and respectful

Our TV was mounted and they review everything. Great job!

Kinda pricey but worth it, technician was courteous

Don't know what I would've done without this service!

Geek squad came out the guy was very nice and knowledgeable.

The technicians that installed my TV were great. They reviewed everything with me and cleaned up afterwards.

The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

Squad had the expertise, tools and even the wiring to complete the TV and soundbar mounting!! Very impressive!

The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

I was very pleased with the results of my set up and being made aware of the wireless surround sound system, and limiting the need for wires running everywhere.

The set-up, mounting and removal team we professional and efficient — great service

I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

Worth every penny! On time and we’re done quickly. Great quality work too.

I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.