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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount our tv was fantastic! Completed the job in a minimal amount of time and reset our devices perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys that came to mount my TV and surround sound was awesome! Friendly, professional, knowledgeable and provided great recommendations to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were here promptly to install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice neat job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TB set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and intelligent, friendly and efficient. Worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer, knowledgeable, on time, and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY DID AMAZING JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AMAZING NO OTHER WORDS MY TV AN SURROUND SOUND IS VERY NICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Mount & Installation of 75" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home did a fantastic job of replacing our TV mount and then doing the complete install of our 75" TV. The TV had already been sent here, so the entire project took a little over an hour, and they took all the boxes, etc with them. Great Job !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv quickly and professionally. They were also a great source of information concerning some questions I had about possible service providers and what they offered. They knew what they were doing and how to educate their customer on how to use a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and he called me 30 minutes ahead and he asked me question like how far do you want the TV to be against the wall if you have game in systems he was very professional and I will use the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in love with the idea of paying the Geek Squad to mount and set up my TV, but it was such a great experience and they were very patient while I tried to decide where to mount, how high, did I understand how to use to TV...you get the picture. It's a great service and I'll take advantage of it again when I move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional; arrived on time and completed the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite, professional and just all around great guys! They were extremely respectful of my property and knew exactly what to do. They cleaned up their mess as if they had never been here! I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job friendly and professional. Explained everything to me

    I would recommend this to a friend