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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    reat experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrivd on time, removed old tv, mounted new tv. explained how to use new tv. hooked everything up, cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just have the professionals do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly suggest this service. Everything was quick and professional. They even have options for running cables through walls if you want to add that additional $150 package, I think it is worth it. They even set up everything on the tv for me as well as update the firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the sound and visual qualities of this TV. The installation was done very well and really enjoy watching and listening to my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup is fast & efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup team from Best Buy did a great job setting up my new tv and sound bar. They hauled my old tv away, too. Friendly, fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and provided excellent customer service. They mounted my tv in no time and the set up was perfect. They connected everything and programmed my remotes. They explained the work they performed. They had excellent customer service overall. A big thank you to them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting that will do the job the first time out..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No real problems. Picture mouth sync didn’t seem perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is first rate!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were were so knowledgable, polite, professional, and tidy. They showed up on time, took there time to make sure everything was done perfectly. My 77" Sony OLED looks awesome on my new wall mount...perfectly centered and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T. V. was as advertised and worked well. T. V. was as advertised and worked well. T. V. was as advertised and worked well. T. V. was as advertised T. V. was as advertised and worked well. T. V. was as advertised and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suzi Chantre was professional, kind, and efficient. He offered advice on placement and I’m so glad I listened instead of going with my original placement plan. I’m thankful for such a wonderful experience!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tech but there was supposed to be two techs and only one was able to make it. One tech had to put up a 65 inch tv by himself so he put his hand directly on the screen and pushed the tv on to the mount. Put a lot of force on the screen. I am worried about long term damage from this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install. Mount is easy to use for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I purchased is going to be installed on March 13th. 2022 so it hasn't yet arrived. I was originally going to have the TV mounted on the wall, then I changed my mind. After seeing the TV on the stand I decided to have it mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was knowledgeable, helpful, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient work. Worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv mounted and the gentlemen did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken the time to help no matter what we have needed involving our computers and tablets. Take the time needed and always offer any more assistance. Easy to work with on phone and in chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, helpful, and FAST! No complaints at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give great service thank you so much for all the work you do. I appreciate the fast and reliable delivery set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" TV was too large to install by myself so I had Geek Squad install it. They removed the old 42 inch TV and mounted the new bracket very quickly. The two Geek Squad guys were very pleasant and professional. Showed us how everything worked. Definitely would consider using Geek Squad services again.

    I would recommend this to a friend