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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unloaded my old TV and put the new one on. Perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV's fast and. the quality was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did not have to do much for the new 75" tv i purchased as we utilized my original mount, but they did some great organizing of all of the wiring we had. And when we wanted to move the existing TV upstairs to the master bedroom, they did a great job of mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great, the mount isn’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great both times they came out. But the mount is not recommended, I bought a 75” and this mount should support up to an 85”, but it keeps tilting to one side so I have to adjust it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to do business with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew came in hung the tv also suggestion a mount for my wall type that saved me the hassle of having to run to store because they had it on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional, Glad I have TotalTek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents opened the box, set up the tv at the location I requested. Plugged it in, set the remote control and showed me how to use it. I recommend purchasing totalTeck for all your Bestbuy products, you will appreciate you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that installed my TVs were absolutely wonderful. Very informative, polite, respectful, and considerate. They were very thorough and neat. I could not have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a proffetional job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and they ask how you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Techs. Installed TV, sound bar and wall mount and did a great job. Efficient and cleaned everything up. Set up TV so directly opens up to favorite streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free t.v. mounting service is very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in, did the job, answered questions. 10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that showed up to install my new tv did great, they knew what they were doing, did it with a smile, and had great answers to my questions. Splendid people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 83" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and respectful of our home. For $5,000 I am not happy with picture of the tv faces get distorted at times so for the amount of money spent not happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by crew was awesome....very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and knowledgeable....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a tremendous job hanging my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded all of my expectations. They were professional, courteous, and solved all my problems. They even fixed Mediacom's screw ups. They acted like they really cared about me as a customer. It was an enjoyable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional, patient and friendly!

    I would recommend this to a friend