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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly and knowledgeable. Set up the tv for me. Offered to haul the old tv. Good workers. Appreciated what they did for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person doing the install was very accommodating to a change in my schedule, and was able to work around it. He kept me advised as to his timing, and was very helpful with the set up of the tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV OFF CENTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the job done: hung my tv mount , television. hooked up my blue ray and soundbar , so i did not have to program anything. This was good. Not so good... my TV is off center. I specifically asked to center the TV over the storage bench below. i figured that they have to center TV's all the time and it would be easy for them to be accurate, but, after they left and I sat down to watch my TV , i noticed that the TV was not centered over the storage bench. To have the TV centered over my storage bench, i had to push it over by atleast 4 inches, Now the storage bench is too close to my entry way table and I wanted the entryway table and the storage bench to be as far apart from each other as possible. So , this is annoying and did not have to happen, but now I am stuck with this, unless i want to pay them to come out again and make more holes in my drywall re-centering my TV. Disappointed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out to us with this review. While we are happy to hear that the job was completed without you having to program anything, we are not happy to hear that you're unsatisfied with the TV mount. We would certainly be upset with a TV that is not centered, as well. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great job relocating and remounting our TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents relocated our TV and did the quality of their work exceeded our expectations. They were very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's installed and hooked it up. They were helpful with explaining how it all worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job done by installer I am just trying to see if the mount turns other than up and down. If it does it isn't off center if it doesn't it is. Otherwise he did a great job. On time, pleasant and knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service has been very good and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was REALLY impressed with the Geek Squads installation of my new TV. We spoke about what I was looking to accomplish and they made very good suggestions. Once it was up on the wall, I was very happy with their suggestions and it was clear they had done a million of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Techs. Installed TV, sound bar and wall mount and did a great job. Efficient and cleaned everything up. Set up TV so directly opens up to favorite streaming service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job with the wall mount set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy! Very professional and was very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new 75’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered and two men from the geek squad came and installed it on our living room wall. They were very knowledgeable and explained everything we needed to know about our new Samsung TV. No charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my TV, setting everything up so that a single remote controlled all devices, and explaining everything to me to ensure I understood how to use everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalling a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and paid to have the Geek Squad come and reinstall our large screen TV and other associated electronics. They also delivered a small bedroom size TV. They were very competent and did a very good and thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job. I appreciated the honesty when my first "new" tv turned out to be an open box with someone else's name in it. I would have never known if they had not told me during set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that was sent out had a ride along The TV was mounted quickly, but not in the center of the space that it was supposed to fit in. I feel I should have asked me if I wanted closer to the left or to the right. And you did not connect any of my devices.I connected them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV resides in a cabinet. The crew of two was really skilled at installing the new bracket--knowledgeable, skilled, good problem solving. However, the bracket I brought them to use from BB was to short to extend the TV out of the cabinet adequately. I asked them to pick up a 42-45" bracket, call me and come back an install it. They initially answered phone calls then stopped answering my number and never cam back to fix the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and timely. Didn't leave a mess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item. When they came to mount my tv, it would not work with my electrical outlet behind the tv. (Mine sticks out from the wall, is, is not recessed like most.). The technician had another on the truck, so it was switched out....at a higher price of course. But I had no problem returning it to the store.

    I would recommend this to a friend