Customer Ratings & Reviews

The technicians notified us in advance that they would be earlier than scheduled. Both were personable and informative about the products they were installing. One of the items purchased in the store was not the correct one for installation. However, they had the correct on their truck and instructed me as to how to pay for the item online while they waited. They then were able to timely complete the installation, They informed me to return unusable part to the store for a refund because they were unable to do so. They demonstrated how to operate both the TV and soundbar and clearly answered all questions we had. They cleaned up and hauled away all trash. Outstanding service!!!

The three gentleman who showed up to install my TV in my brand new home on my stone fireplace were professional, polite, and excellent at their jobs. They deserve more than five stars. They took their time were precise did it right the first time and it came out perfect! Highly recommend this installation service. Very very happy customer!

The Geek Squad sent top notch installers to take out our Savant and put in a Sonos system. They made sure every detail was perfect and that I knew how to work my new system.

I was reminded the day before the scheduled visit they were coming. That morning, after loading their vehicles, I was called and given an estimate time of arrival. 20 minutes before they arrived, I was called and advised again. No surprises. The crew (2 men) moved a wall mounted 65 inch TV from one room to another. Then wall mounted a new 55 inch TV to the first wall. My crew was courteous, professional, helpful by providing advice and recommendations, friendly, and patient. The TVs are placed where we wanted, level, connected to all the devices that TVs are connected to. IOW totally operational when they were done. I will not have any reservations to call the Geek Squad for this type work.

Wall Mount 55” 4K TV: The installation guys were on time, quick & efficient. They were very knowledgeable, pleasant & courteous. We’re very pleased with the installation, and highly recommend them.

Very fast and professional. I didnt have yo move too many things, as they did not mind working in tight corners. It was a father and son duo contracted out through Geek Squad it sounded like. But I enjoyed there hospitality, respect to the home, and fast pace of service.

The installers were amazing and really took the time to understand where I wanted the TV mounted and to show me how the features of the mount worked. They also took such amazing care not to damage or make any extra holes in my wall. Their professionalism was without a doubt amazing.

Armando and team are top notch. They were on time and they took care of everything required for the mounting and setup. They went over everything with how to use the new equipment and how to get to different locations. Very impressed with their ability and professionalism.

Anthony came today and set up my new Sony TV. He is an amazing tech/person. He is very kind and patient. He explained everything to me. He made it so easy. He even hooked up my surround sound. I am new to Smart TVs. I was so nervous, and he showed me how easy it was to get around with the TV remote and he also set up the cable remote. He even helped me log into my Disney+ and Prime Accounts. He answered all my questions. I can't thank him enough for setting up the TV, surround sound, and taking the time to explain the remotes etc. I will enjoy this tv for a long time.

They first took my fifteen year old 52 inch tv off the mount on a table stand, brought it upstairs and put on the base stand I still had for it so it could sit on a table. Then they took the new 55 inch tv out of the box and installed it on the mount. I had been worried that it was going to be problematic to do this because the stand mount was fifteen years old but it was done quickly with no problems. They even provided the new screws they needed to mount saying they had plenty and I could return the box of mounting screws I had purchased just in case. Then they wired the tv up to my cable/dvr box along with an old blu-ray dvd player I had. They set the wi-fi to it, attached the tv to my samsung account and set the settings. Then they explained in detail how to work the tv with the remote. I am older and technology challenged so I never would have figured it out without them. They were total pros who went above and beyond and were extremely kind and patient with me. Can't thank them enough.

Best decision ever to let these guys set up and mount my new TV. I am usually very savvy in electronics, however, I am now spoiled by the quick, efficient and courteous service performed by the team that installed my new TV .

The tech that mounted my TCL 43” TV did a great job. He made suggestions for height mounting, as I use this TV as a third monitor for my recording studio. Once agreed upon height was determined, the tech mounted studio on provided wall mount all by himself. The TCL is big, but light. He had no problem affixing the TV to the wall mount. The tech vacuumed away all the shavings from drilling and left the area clean. The tech was going to hook up the TV portion but I told him it was unnecessary as I was going to use the TCL as a computer monitor. The tech hooked up HDMI outlet from TV to the DVI-D HDMI adapter on the back of my computer, selected HDMI output on screen and I was good to go. A job well done :-)

The installers were great. They were polite and very professional. They helped me decide between the various mounts I had purchased and they mounted my 65 inch TV in no time at all. They were not able to connect my surround sound since I didn't have the optical cable required. (My 15 year old Panasonic used older cables that aren't supported by my new LG model). However, they did instruct me on how to connect it once I have the cable. I ran out to Best Buy to get the optical cable so now I'm hoping that I can get the installers to come back since I'm not comfortable dismounting he TV.

This review was for wall mount installation of a Samsung QN85c 85". Expectation: This TV is quite a beast, so we knew the installation would have be up to par. Result: The installation team (more on that below) did an absolutely fantastic job with installation. They had a few challenges with cable routing through the wall and worked through it for a flawless configuration. We couldn't be any happier with the results. Special kudos to the Installation Team Lead! See below. A word of warning about the BB appt tools however. When the TV was purchased in-store -- the salesperson set up the installation appt during the sale. The appropriate emails were sent out by BB's system and all seemed well. Until 9:30pm (PM!) the night before the scheduled appt -- when an automated system emailed from BB claiming that the next morning's appt was only to deliver the mount. I decided we'd just wait until morning and see what transpired. I'm glad we did because the installation team lead had our backs! He called the next morning and we were able to sort everything out with them arriving with TV and mount to do the job as originally scheduled. Coda: After the flawless installation, we received multiple emails from BB's scheduling system to schedule our "2nd" appt (the one to install the TV that was already installed). After several of these, I finally called BB and was able to get the 2nd appt slot cancelled. Note: I'm not counting off any review points for the scheduling issue as a) it still happened on time, and b) the installation team lead saved the day.

Techs are este professional and worked efficiently. Knew exactly what to do. The even cleaned up after they were done! Excellent service!!!

Could not be happier with the installation of our wall mount and television. Anthony (I'm pretty sure was his name...) was wonderful - let us know he'd be arriving a little later than expected. Unloaded, unpacked and installed the mount and the television promptly and perfectly. Then he gave us some instructions and made sure we didn't have any further questions. Such a personable and pleasant man! The complete opposite of our experience with two Home Depot appliance installers the previous day...

Great team! Did a good job removing my old TV. Carefully unpacked and installed the new TV. Set up the new TV with its remote and I was all set to begin enjoying it! Very happy with their service!

installation wag good, both of them installed the TV in a professional way, since we have our own TV wall mount and they installed the TV in a SAFE and CAREFUL way.

The two gentlemen that installed my TV mount were very professional and quick! They also cleaned up afterward nicely! My remote wasn't working and they explained all of the possible problems. Im glad i added this service.

I purchased the 82 inch LG flat screen tv, complete electronics protection plan, and tv wall mount plan. It's cheaper and worth it if you buy them as a package plan. The Geek Squad showed up on time, mounted the television to the wall with the new wall mount I had purchased, and it did not take long. They were professional, did not make a mess, and did it fast. I recommend having a large tv mounted to the wall by the professionals. Plus, the full home electronics protection comes with virus protection software. All your laptops, computers, tv's, and much more will be serviced or repaired by the Geek Squad. Can't beat it.