Customer Ratings & Reviews

This Samsung has a great picture and TV as always.

Installers were fabulous. Quick, efficient and explained the tv functions very well

I called a schedule to move our TV and hook up the sound bar and dvd. The contracted agents got here and were very professional, but only had instructions to move the TV. It was a little frustrating that information wasnt relayed correctly. They were very apologetic but said they didn't have time to do anything else that was requested.

The agents were professional. They (2 agents worked together) mounted the TV with care and connected all devices. They were knowledgeable and answered questions making the use of the systems understandable and easy,

Mounted tv with speed and accuracy definitely recommend this service

Works just fine. Let’s pray it stays that way for a while:)

Unfortunately when the TV came along with the geek squad the TV screen was broken but the guys were amazing and quickly was able to rectify the situation. Within 5 days they were able to get a new replacement TV and take the broken one back! Happy Customer and I love the TV

The people that came to mount our new TV, went above and beyond completing the setup.

The guys were friendly and punctual. They know what they’re doing and were sure to clean up any debris afterward. It’s just a little pricey for the time it took to install.

The guys were awesome! Cleaned up afterwards! On time and knew what they were doing! Thank you!

Horrible ! But it was NOT geek squad That installed it. It was subcontracted out as they were overbooked. The guy was rude and did not let me explain were I wanted it mounted. Best Buy was AMAZING with fixing the situation. I commend how well they handled the situation!!! Thank you !!!! Bad situation but Best Buy fixes it ! That is why I am giving you 4 stars !!!

Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.

They were efficient, cleaned up after themselves, and fast! They did an excellent job!

Sam from Mastech was awesome. Professional, efficient and very neat. Respecting my home and belongings. He went above and beyond to ensure our satisfaction. Lucky to have a person of his quality to represent your company. Do what you must to keep him in your employ.

The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.

Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

The TV was installed and everything was connected correctly. The installers were professional and courteous.

These installers were excellent. White glove service from start to finish.

Xeron and Trevor are the two technicians that came to my home to help me with my TV mount. They arrived with protected gear for COVID-19 guidelines and displayed knowledge, experience and professionalism with their work. I sincerely appreciate them both! Thank you!

Unless you are a handy man with a trusted assistant you need this service for a large TV. I speak from personal experience. The screen is so fragile it will break if you apply the slightest amount of pressure to the screen when you lift th the TV. Geek Squad install the wall mount, connect all of your devices and remove your old TV.