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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1030 Showing 20,581-20,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time very professional showed me how to work tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, very helpful and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my TV, setting everything up so that a single remote controlled all devices, and explaining everything to me to ensure I understood how to use everything before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean with install. Recommended auxiliary items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech was on time, courteous, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great - efficient and helpful. I had some issues with the call center and they were able to get me in touch with a wonderful manager who addressed my issues and got me on the right path.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly, skilled, and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick job by these folks. I job was neatly finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job getting the new tv hooked up and working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and professional. Had the job done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent done mounting before and need someone to do it for you, geek squad is a good way to go. I know it varies by branch but mine is great. All around good guys and made sure everything is aligned and connected to my devices. They will also clean up after themselves. Would recommend this if you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Justus and Nick did a great job installing our new LG 77" TV, plus running speaker wire under the house for my sound system. These guys are incredibly knowledgeable and efficient, and we're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and connected everything. He paired my existing flex controller with the smart TV controller. Very courteous and nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    careful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men who came to mount our tv were very professional.they removed old tv and installed new one very carefully .i was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure the TV was expertly put on its stand and level when they left. They made all adjustments that needed to be made, and left it ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Needed to install my tv mounting bracket. I checked into the options Best Buy has for installation. Since I have geek squad service, it was at a discount and a very reasonable price. The installation only took 15 min. The rep was quick and efficient. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected all the devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is a great convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great—geek squad mounted it and set it up, although they couldn’t get one remote to do everything which I have on all my other TVs including this same one. That’s why I gave 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs who came to install and hang my flat screen were excellent, great customer service, knew what they were doing and completed the project in a very short amount of time. Highly recommend them.

    I would recommend this to a friend