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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1031 Showing 20,601-20,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team members are professional, efficient and friendly. Highly recommend using them for any installation you may need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation, no instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents. They mounted the TV and connected it - looks great. They did not connect it to the various services my parents have - like amazon prime or google play. It would be "excellent" but they apparently did not bother attempting to explain how to use the TV (and switch between devices) to my parents. Which . . . I understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my 75” TV were on time, they were wearing their masks, They were respectful. They took all the measurements To make sure the TV had good placement, where everybody can see and enjoy it. They answered all the questions I had. A good experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service through geek squad was easy and simple, they came to my house, installed the wall mount and tv and reconnected my wires and everything. They went above and beyond when the explained to my father the features of his tv and his surround sound system. Will most likely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my Tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant, good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for my situation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the TV mounted to the wall was the best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time went for a geek squad installation, it’s been a good experience. Geek squad personnel have been exception with their service and patiently answered all our questions and suggested recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony OLED 65 Inch A80J Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the entry level for Sony OLED and it does not disappoint. No complaints after owning and upgrading several TV's. For me, Sony outshines them all in terms of menus, cosmetics and overall value. This is a very sharp TV picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed the old TV from the wall mount and installed the new one. He also reconnected the sound bar (which required a new cable) and Fire TV. He programmed everything and was very pleasant and courteous throughout. Our new TV is working fine and we're happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT over 51" as indicated.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredible that this mount will take a 75” and up to 85”. Considering getting an 85” instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install guys rock !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to my house did a great job, so professional and made sure it was to my expectations before leaving. I wish they could always be the ones to install any of my items I need installed from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando and Andrew did a great job of making sure the TV was properly mounted on the wall, and they offered excellent advice on the best gear to go with it. A pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation of my television, wall mount and sound bar. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and even gave suggestions on placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Picture is very sharp.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

    I would recommend this to a friend