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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1033 Showing 20,641-20,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, polite and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is an easy setup. It’s a two person job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing! So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could mount a 98in but so glad we deferred to the professionals. They know the angle and best way to do it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing absolutely outstanding service.Extremely satisfied no complaints Highly Recommend to the world Best Buy is the best Geek Squad and the entire staff from the time you enter until exit. Your made to feel special and treated like Royalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our Apple TV and eeros to get better reception. We changed our Internet provider and needed an alternative provider for TV service. Our geek recommended Play Station Vue for TV channels and we are happy with the new service which is a fraction of the price of what we were previously paying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job installing my tv and sound bar, they immediately saw a problem with the tv picture and took it to the closest Best Buy and returned within 30 minutes with a new tv and finished the installation and setup processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service with amazing attention to detail, ensuring the mount was placed balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient, knew what they doing and very helpful. They were able to not only get the TV installed, but were also able to connect the TV to the Comcast signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fireplace has tile where I wanted the TV mounted and I was nervous about drilling and potentially breaking one. The guys did a great job and I couldn't be happier with the results. I highly recommend using Geek Squad for a difficult mounting location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the absolute BEST. They understand how to take care of their customers, and I won't buy any electronics or appliances anywhere else. Being a TotalTech member is the best $199 I ever spent. These guys get it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is wonderful. They communicated and confirmed my appointment time. Arrived on time. Delivered, Mounted and Connected my TV to my Internet and Cox Cable. Their service includes much more. Definitely worth the 2 yr subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me constant updates on their arrival that REALLY helped! They were on time, very friendly, efficient, professional, and answered my questions. They mounted and set up my TV with skill and precision. I'm looking forward to working with them again. Thanks, Geek Squad!

    I would recommend this to a friend