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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1034 Showing 20,661-20,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv and sound bar Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea I have had in a while...Geek Squad...YAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from the Geek Squad are awesome. They are fast and knowledgeable and so ready to help once their delivery and install is finished. They showed me how to set up the apps that I wanted on the TV and how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was very professional and paid attention to my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a great experience with the Geek Squad! I like that they call me to give me a 20 minute heads up that they are on their way. They are respectful of my property and clean up before leaving. I refer everyone to them for Amy installation job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super quick and easy to install...works perfectly and decent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Friendly, efficient and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer knew well the TV's functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew various ways to connect audio between an AVR receiver and the Sony TV. Josh suggested connecting streaming devices directly to TV and sending only audio signals to the AVR. This, in turn, allowed us to send audio to a TV connector that streams the audio to my hearing aids. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer, knowledgeable, on time, and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job great job great job great job great job great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in love with the idea of paying the Geek Squad to mount and set up my TV, but it was such a great experience and they were very patient while I tried to decide where to mount, how high, did I understand how to use to TV...you get the picture. It's a great service and I'll take advantage of it again when I move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent provided excellent service. Worked neatly, made sure everything was operating (and ,more importantly, made sure that I knew how to operate everything) before he left, answered my questions, and last but not least, hauled away my last old (tube) television-which was too heavy for me to lift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my 70" TV and explaining how everything works. They were prompt, friendly and professional. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were here promptly to install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice neat job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting an 85" TV. They knew what they were doing. Mounting over the fireplace mantel left only a few inches from ceiling and few inches from mantel. They got it just right. They took box, plastic straps, and other trash. Also very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very good at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set our tv up was every good at what he does.

    I would recommend this to a friend