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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1035 Showing 20,681-20,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad agent did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party agent, named Alex, did an excellent job of mounting my 55" television to the swivel stand I bought and in assisting me to set up the television and setting up both Netflix and Amazon Prime. I was very happy with the service and would recommend him to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes buying a TV easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Holds TV in just the correct positions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for our conference room as a large computer monitor. Works beyond expectations with crisp, clean visibility and can still stream and what not when needed. Also had no hassle installation by Best Buy with a full range wall mount also purchased from the store. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very respectful of my home. They explained everything they were doing and walked me thru the whole install and set up. They were on time and didnt take very long to set it all up. My tv looks so great! I am so glad I contacted the greek squad. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done with the installation of this TV. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give great service thank you so much for all the work you do. I appreciate the fast and reliable delivery set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rommel was very good. He explained everything. I am now waiting for my Best buy cash so I can call Rommel and get a sound bar and installation done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV and mount quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    verry happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy's were on time and very competent, and had no trouble getting it set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly & efficiently. Techs are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and made sure all the device and remote was working. The customer service was excellent. I would recommend Best Buy geek squad just because of the agent He was knowledgeable about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, from Very Sound Advice, is amazing! I’m so pleased with the job he did. Best Buy finally did something right! Using this gentleman to install our TVs was the best experience. I hope Best Buy continues to utilize his services. David is personable and knowledgeable. He was an absolute joy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and connected everything. He paired my existing flex controller with the smart TV controller. Very courteous and nice person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a great job of mounting the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure the TV was expertly put on its stand and level when they left. They made all adjustments that needed to be made, and left it ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend