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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery &set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. great guys, took their time to explain everything and made sure i understood how it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gerk Squad is a great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv Best Buy. Not sure what I would do without all the expert help. Always a delightful experience. Hope to see you again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great. Third Party sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and his partner were great. They installed my new 65" TV on the wall, set it up expertly, and even recommended a new center speaker that I was missing from my 7 channel surround sound set up. This was my first time with the Geek Squad and I will use them from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself. These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that came to the house were incredibly respectful. They called ahead of time, followed all of the Covid protocols to make sure that we were comfortable and did a fantastic job setting everything up. Cant recommend the service enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and fast. I appreciated their time to answer my questions and ensure everything was installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and set up all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install went smoothly. Great Technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our large TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs that were sent out were very professional and did a great job installing our 75” TV in the corner of our living room! They gave us their advice on the height they recommended but told us it was ultimately up to us. That was very helpful! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 82" television mounted by the Geek Squad. The installers were great and the day of the service they telephoned numerous times to keep me updated on their arrival. They truly seemed to enjoy their work. The installation was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our guys that had to come out three times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Very courteous and pleasant. Knowledgeable. Cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, courteous, knowledgeable about product. They mounted the TV and hooked up the soundbar and made sure the apps we use were installed. Great couple of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very professional work very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to do it myself plus they're cool af! So yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial scheduling experience that was terrible due to the disconnect between online scheduling + phone and chat agents + the local Geek Squad members, it was refreshing to have these agents who were friendly and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient insallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was neat, efficient. And thorough installing a 43 in. TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were in and out in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent Trie Pollion and his partner were the best.

    I would recommend this to a friend