Customer Ratings & Reviews

Excellent and efficient service! Friendly and knowledgeable techs who did a wonderful job at installing and explaining the usage of our new TV. Hooked up our Apple TV device and cable box and everything works! Pluses and kudos!

Physical installation no problem but problem with wireless connection - turned out to be faulty Roku - replaced it and they returned the following day to make sure all worked

The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

The Geek Squad was supposed to set up a TV stand that I ordered from Best Buy and then set up the TV on the stand, but the stand showed up broken so that couldn't set it up and they wouldn't take the stand back to Best Buy, we had to pack into the car and take it back ourselves.

The agents who installed my TV and sound bar were professional and experienced. I appreciated their recommendations and attention to detail. Thank you!

The MM700 pulldown mount is a bit tricky, but very neat and was expertly installed by Geek squad. Highly recommended.

Professional and ver helpful. Would use again and recommend highly

The guys did a great job and were very pleasant. They set everything up the way I wanted it and everything worked.

It works great and was installed very quickly.....

Very friendly and professional will definitely use again

Good service, but had some additional questions. WOuld recomnmend.

Gabe and Gavin from Geek Squad are the reason that I continue to utilize services from Best Buy. They came out and installed a wall mount and new Samsung Q60 65’ within about 30 mins. Unbelievably fast and efficient. The tv and mount are incredibly sturdy thanks to Gabe and Gavin.

Our technician, Kenny from Geek Squad, was the best we have ever seen. He was very prompt, courteous, and wonderful to work with. We had him both times to install our TV's and mounts on the wall. I would highly recommend Geek Squad to anyone.

The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

The agents were very professional, efficient and completed the project effectively. They were on time and even picked up any trash from the packages.

Best Buy Geek Squad in Fairview Heights, Illinois are AWESOME! The two who mounted my TV Wall Mount & 75" Samsung TV did a wonderful job on installation. Everything mounted perfectly. Thank You

My TV was installed on time and very successfully.

The two agents who brought our TV hooked every thing up and were very polite!

They arrived when the stated they would and did an excellent job mounting 3 TV wall mounts and 3 large TV’s we had purchased. They cleaned up from their work and removed all the trash from it.