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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1040 Showing 20,781-20,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Let’s pray it stays that way for a while:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting service was worth it. Everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was great. He was able to dismount, and mount to new tv with the proper connections. He hauled away the old tv and the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service by Rich was above and beyond. He took time to explain the features of the new TV and made sure we were able to access internet related capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is extremely great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely great!! So very professional and very very polite. They were the vest service men I have never ever met!! They were gentlemen yet very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very nick and informative but the price is a Lil high in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so ease to install and I LIKE THE WAY IT TURNS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite service technicians installed my wall mounted TV smoothly and quickly. Took the headache away from us trying to do this work. Well worth paying the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 mounts and talked with some best buy associates and had a good feeling about my whole purchase. I made it clear that I only wanted the geek squad to do the installation..why did I have a third-party show up. Even the BB associate was like yeah I rather for you to have our guys do the installation. Im upset about that bc I think your word is your word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and got the job done efficiently. Kept me informed of what they needed to do. The only thing keeping me from giving a 5 star was they didn't ask me to make sure the tv's came on before they left. Wish there was a discount for a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Took their time. Knowledgeable about hanging the TV with the mount and potential pipes behind the walls to avoid. Friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came was fast and nice talked us through the whole set up for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, were professional, and worked efficiently. After installation they made sure to address any questions I had about the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is amazing. Customer since 2 years and got TV , Washer and Dryer installed by them. Easy to make an appointment and service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked great. I was able to finish up my project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard & Jess were AMAZING & very professional. Mounted our flatscreen in an instant, with precise precision. Great customer service & expertise. Hope to always get them.

    I would recommend this to a friend