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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 38,692 reviews
  • Rated 4 out of 5 stars

    Difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was tricky per the installers. That said, it works well once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, respectful and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experienced technicians.Great price on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my TV and stand and set everything up perfectly. My TV was mounted to the stand without any issues. The agent’s also took the time to explain the operations of my TV/remote control. Overall, I was overly and completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Seth and Beau were very professional and exceptionally patient. Seth has been to my home before, and I was even more pleased to see him on my installation. Beau was so accommodating. He programed my existing remote to my new TV and DVD devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Have used before will use again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is a great convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great—geek squad mounted it and set it up, although they couldn’t get one remote to do everything which I have on all my other TVs including this same one. That’s why I gave 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my 70" TV and explaining how everything works. They were prompt, friendly and professional. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were awesome. First time I used them. Won’t be the last. Great install and really friendly people. They Arrived punctually and did the job right and didn’t just rush through it. I waited about two months to review this job and tv is still on the wall and mount is well up on it still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound bar for outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Now instead of having a mess of chords and wires from my entertainment system, I now have a nice streamlined appearance with no visible chords. I like it so much I had it installed on all my tv’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two Frame televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic, showed up on time, evaluated the existing conditions, figure out a way in which to best service us and proceeded with professionalism and friendliness. Couldn't be happier! A+A+A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT mount and mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for what we needed it to do in our living room. The mounting done by the Geek Squad was perfect. They took their time and ensured more than once that I was happy with the placement of the mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Technicians Vincent and Sean were very knowledgeable and skilled at getting both our TV wall stands put up. These guys are the experts and really know what they are doing. We are very happy with their work. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great! Complete setup for my Sony TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called right before they arrived to explain the procedures they would take to protect our household as well as themselves during the Covid19 crisis. Their installation process was neat, quick and thorough. The bonus was their friendly personalities! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were friendly, knowledgeable and efficient.

    I would recommend this to a friend