Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1044 Showing 20,861-20,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed two TVs for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, knowledgeable and friendly. They completed the job in a very reasonable time and explained how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor l

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They were knowledgeable and set up all the settings before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 3 wall mounted TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when the stated they would and did an excellent job mounting 3 TV wall mounts and 3 large TV’s we had purchased. They cleaned up from their work and removed all the trash from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant, good service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician was right on time and did a great job of swapping my old and new TVs. He even routed all my chords to be hidden from view in my entertainment center.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workout room setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for needed install in workout roo Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the install were both highly professional and were able to do what was needed. TV works great and may have to buy a second one to allow me some view time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT over 51" as indicated.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Definition of Professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having GREAT experiences with Geek Squad. They're always professional and are great with their communication. Getting a call before they're to arrive, and communicating what they'll be working on. They show up on time, clean, and are very personable every time. Worth it every time. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created memories.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was awesome. Answer questions an made mounting suggestions that allows me to view in comfort. The guys were friendly knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Guys set up my 75” Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected it to the sound surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience with Best Buy and the Geek Squad. They even found out my old tv was damaged and helped me rebook an appointment ASAP with new tv purchase on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can in set it up all in 30mins or less great personal work ethics picked up all their trash and left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress Free!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Money ever spent!! Took all the headache out trying to hang this large TV myself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mount & 75" Samsung Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad in Fairview Heights, Illinois are AWESOME! The two who mounted my TV Wall Mount & 75" Samsung TV did a wonderful job on installation. Everything mounted perfectly. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my television quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very proficient, fast and filled all my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service through geek squad was easy and simple, they came to my house, installed the wall mount and tv and reconnected my wires and everything. They went above and beyond when the explained to my father the features of his tv and his surround sound system. Will most likely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a great picture and TV as always.

    I would recommend this to a friend