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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen were professional and installed my TV quickly and removed all the boxes. Highly recommend geek squad over internet contractors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They set up the TV but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was supposed to set up a TV stand that I ordered from Best Buy and then set up the TV on the stand, but the stand showed up broken so that couldn't set it up and they wouldn't take the stand back to Best Buy, we had to pack into the car and take it back ourselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek twosome did fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys took down he old tv from the wall and fitted the new 55 incher to the existing fittings, which we appreciated.... Every thing works well... though we could have used a little more help in the operation of the new Samsung...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy did an amazing job mounting the TV and hooking up the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad installer was courteous, quick, pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was quick, professional and courteous. He answered all our questions while installing our new TV on the wall. He also helped us to download and get the new apps on the TV going for us. He was a great help and even better technician. Great Work Geek Squad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another min in Geek Squad’s corner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue, your uniform out to include a cape! The service is spectacular! I hesitated, thinking that I could handle everything. Wise decision enlisting the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Internet and cable were not set up and they had to come back. Answered all of my questions. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung our 65” tv and sound bar and hooked up all devices. They did a great job and made sure the app for the sound bar was fully functional too. Very polite and personable duo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - I was very pleased with the service and would use them again. They were friendly, knowledgeable and quick. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad promptly and accurately installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Best Buy service has been excellent. Courteous phone agents and technicians that came out were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work I would recommend them I have used them in the past as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to install. Provides excellent mobility of the TV Unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Holds TV in just the correct positions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were wonderfull and listened to my concerns and setup my tv to fit my needs. I am both hearing and eyesite impared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step by step instructions were detailed and the outcome was wonderful !

    I would recommend this to a friend