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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1046 Showing 20,901-20,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we had were awesome! They were prompt, careful, asked exactly where we wanted the tv mounted, and cleaned up the area under where they had to drill. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Picture is very sharp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered a new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They place my New Sony TV right where I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and his team were great! Very professional and personable. They installed my 85" TV perfectly and gave me a tour of the item after installation. !00% will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GregoryT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made all required connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and his partner did excellent job of switching out returned and installed new TV . They very knowledgeable and great instructions on the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the TV was easy. I appreciate the Geek Squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked the Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed this tV myself! The Geek Squad guys are the best! They make it easy and fast! Thanks for what being a Total Tech Customer brings the customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for my situation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the TV mounted to the wall was the best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most of us need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a handy man with a trusted assistant you need this service for a large TV. I speak from personal experience. The screen is so fragile it will break if you apply the slightest amount of pressure to the screen when you lift th the TV. Geek Squad install the wall mount, connect all of your devices and remove your old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installers. Recommended the right tv placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very personal and proffesional! They showed up on time and after hitting a few "Curve Balls" had our new TV installed and working perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful fellow. Sound system was not included in set~up which was a surprise. Still working on getting that perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does consistently good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great. They arrived on time, were very polite and informative. They went to work right away and were very helpful in helping me with my new purchase. I have called on them before and certainly will again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the Geek Squad people were excellent . Very informative and knowledgeable. Answered our questions where we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew Best Buy sent to install our 75" TV to our wall were great! So neat, it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

    I would recommend this to a friend