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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick install. The Geek Squad came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad mounted and connected all of my devices. They demonstrated to me how all of my products worked. The were all very kind and courteous. They were so mindful not to damage my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys arrived on time n had my tv up in no time.....on complaint i have is i cant find the power cord to charge my removal control.....other wise great install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st team installed TV good;2nd team fix bugs Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not complete the install because all of the pieces for the mount weren't included although it wasn't an open box purchase. Courteous and helpful. Made sure the tv worked prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but my sound bar is not straight. Other than that the guys were bery knowledgeable and professional. Yeah and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV but Geek Squad was even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing but the Geek Squad set up was even more amazing. Once they hung the TV they also patiently showed me how to work the TV. I would recommend their services to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the TV were great! They took the time to walk me through the steps of using the remotes between the TV and PS4. They showed me some great shortcuts to get through my favorite shows and were very patient with my questions. I highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and responsive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a call ahead with the window for the following day and a call that day with a 30 min ETA. The tech was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation Done Perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were friendly, and very knowledgeable. They made sure everything was installed correctly and functioning correctly. I’ll go to them again anytime I need installations, assembly, or connects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT mount and mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for what we needed it to do in our living room. The mounting done by the Geek Squad was perfect. They took their time and ensured more than once that I was happy with the placement of the mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound bar for outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service; very knowledgeable 888888888888

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great appointment experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear communication with prep emails and pre phone calls - on time and good judgment on installation timing - friendly techs that are willing to teach you about your products and how to care for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The efficiency and expertise of the Geek Squad crew is unmatched. They got me all set up in much less time than anticipated! Incredibly satisfied with the team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad attached my unit to the wall and hooked up my sound system to it.

    I would recommend this to a friend