Customer Ratings & Reviews

Geek squad agent did a great job. Moved one tv to the basement rec room and installed new tv in a bedroom. Had to move and re-install the mounting bracket in the basement. He was also on time for the appointment.

Great, professional service with amazing attention to detail, ensuring the mount was placed balanced.

Worked quickly and professionally. The installers were very knowledgeable of the products. They exhibited great care when handling personal items that may have been in the way. Arrived timely and prepared to work. I am very please with the service I received.

Great experience with the two service agents that installed my new TV - including, having a different cable on hand than what the online order had recommended, explaining use of the new TV and going over all options for set up to ensure I had what I needed.

The Tech Squad guys did a fabulous job of connecting all of the components in my new 65" Sony A80J OLED TV system. The work was done accurately, quickly and professionally. They were extremely helpful and courteous.

The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech

They did a great job - I was very pleased with the service and would use them again. They were friendly, knowledgeable and quick. Thank you!

The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

Our experience with Best Buy service has been excellent. Courteous phone agents and technicians that came out were courteous and professional.

THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

The agents installed my Tv quickly I was impressed with their knowledge of the setup, and set up several of the applications on my Tv

The efficiency and expertise of the Geek Squad crew is unmatched. They got me all set up in much less time than anticipated! Incredibly satisfied with the team!

Geek squad is amazing very professional and would definitely recommend. They arrives on time set everything up. Showed us how to use it and they're quick

Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.

Overall excellent service for the installation of my new TV and sound bar. They explained every step along the way and share very helpful tips to ensure I understood the features of my new TV.

The technicians were friendly, professional, and fast. They took the time to discuss the TV's uses in order to recommend the best placement and settings. This was a project I could have easily done myself, but the conveni and expertise was worth the fee.

I had 4 TV's mounted and needed 2 different mounts than what I had and the technicians had everything I needed and helped out everywhere they could. Great group of people to work with. Definitely recommend them.

I purchased a 75" TV with an extending mount. The Geek Squad guys came in and installed the mount and TV very quickly and without any issues. They did a great job explaining how the mount worked and how to move it around.

On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.