Customer Ratings & Reviews

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

Geek Squad agents showed up on time and completed the install quickly and professionally. They asked me where I wanted the TV mounted and provided suggestions as to where it would work best. Once we decided on the location, it was up and installed in less than an hour. They then took their time to run all the wires for my cable box, XBox, PlayStation, HDMI switcher, and Bose Soundbar. The Bose was supposed to be mounted with the TV, but they recommended against it because of issues with my TV. They tried a few different options, but just couldn’t get it to work. I am beyond pleased with their support and work.

Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

The 65" Sony TV I purchased from Best Buy has exceeded my expectations. The picture is so good, I have invited my neighbors and son to drop in and watch with me! The Geek Squad installed it in less than an hour and did a superb job of explaining all the features of the TV and remote control. Well done Best Buy!

Did a great job professional and polite showed my wife and I how to operate and get all the available apps. He answered all our questions and we had a few

Absolutely one of the better install and set up experiences I have ever had. Two technicians clearly knew what they were doing and not only set up and leveled this TV to specifications, they tuned it and adjusted it and educated me on a few things. They even used a different wall mount than the one I bought to save me money in the long run. What an awesome experience and glad I went with Total tech and Geek Squad. Just excellent!

The agents that installed/mounted the TV to the wall did an excellent job!! They were very experienced and careful thru the process!

The agents were respectful, polite and connected up my television without any problems. They were quick and efficient.

The geeks quad was very professional quick and knowledgeable about hanging my tv. I would recommend them to all my friends and will use them again.

The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

Jimmy and Brad from the Geek Squad did an exceptional job installing my tv on the living room wall. Very neat job and they made sure everything was done to my total satisfaction.

I cannot say enough positive things about my Geek Squad experience. Nick and Vern were so knowledgeable, professional, courteous, neat and went above and beyond to make sure my job was done correctly. They arrived very promptly to my home in the morning. One of the mounts I purchased from the store was too large for the job. Nick suggested a smaller option and, because they had time in their afternoon schedule, they brought the smaller one back to my home so that my job was totally completed in one day. I cannot thank them enough for the great service.

GEEK Squad did an outstanding job. They were quick and able to fix and install my TV on schedule. I was very impressed with their knowledge and efficiency.

Installation went without a hitch The installer was fantastic, very knowledgeable and very helpful. Do not think I could have had a better individual to setup and explain all details and answered all questions I had.

The guys were very professional and knew what they were doing. They took extra care with our installation and were able to help us set up our channels....

The Geek Squad guys were efficient and did a great job installing a wall mount and our new Bravia 85 inch. They were very knowledgeable and quickly got us trained up on navigating our new TV. They took our old TV for recycling (we paid extra) and all boxes, so all we had left was to sit down and enjoy!

I had Geek Squad install my 77" flat screen and sound bar. Installation was professionally done. Service was quick and they cleaned any mess from the packing

The Geek Squad crew, Barry and Sonny, were absolutely amazing. Knowledgeable, professional, and efficient. Could not have asked for anything better.

Geek Squad did a phenomenal job installing my Best Buy TV Mount to the wall in my home. The installers were incredibly polite, thoughtful and professional and did fantastic work. I could not have been more impressed with their work and my TV looks terrific now mounted on the wall thanks to Geek Squad!! Give these men a raise, promotion, bonus, extra vacation time and chocolate cake along with regular positive praise as they are fantastic ambassadors for Best Buy!!