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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1050 Showing 20,981-21,000 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my Tv did a great job and the TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install on wall mount. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the Geek Squad did a great job installing the bracket and setting up the TV. They were very professional and gave us great options on the mounting. They did a great job hiding the wires and cleaned up everything including the taking of the box so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does all my installations. I am sorry to hear they will be discontinued, it is my main reason I buy all my technology from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there were some bumps with the order and confusion on the delivery, the geek squad did an amazing job, they were extremely helpful, professional and they ensured we were completely satisfied with our product and setup before they left! They went above and beyond to correct in store errors and we would highly recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FANTASTIC service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lewisville team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my installer. She was super nice, kept me informed of TV delivery delays and super nice when they actually installed my TV. Really recommend the Geek Squad teams at the Lewisville, TX store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount in two rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy! The gentleman who came was wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few trips when contractors were initially sent at first and told me the TV couldn’t be mounted on a particular wall. Eventually Best Buy came out themselves, and they were able to mount on that wall using a different mount (which they had in the truck). Inconvenient process requiring multiple people to come out but when it was finally mounted it was good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a great job of mounting the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV and got everything up and running the way it should. I don't think I could have get everything to work without messing something up. They are. and have been the Best as far as I'm concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and arrived early in the appointment window. He was very knowledgeable and gave tips to help my TV work more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about hiring to do something I'd normally do myself, but we got a BIG tv this time. The guys who came out to mount it did an outstanding job. They were friendly, knowledgeable, and took the time to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremely professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his crew did an outstanding job on the installation of my tv and sound system.

    I would recommend this to a friend