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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1053 Showing 21,041-21,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experieince with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tech was knowledgable and helpful offering suggestions on things to consider and how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who installed my tv was top notch!! He was timely, knowledgeable about the product and just easy to work with! If I purchase any other products soon, I definitely will request him for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service man sent by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my house did an excellent job. He installed a mount on the wall for my televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe and Gavin from Geek Squad are the reason that I continue to utilize services from Best Buy. They came out and installed a wall mount and new Samsung Q60 65’ within about 30 mins. Unbelievably fast and efficient. The tv and mount are incredibly sturdy thanks to Gabe and Gavin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. The color is fantastic. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV with no issues. Everything was placed in the proper order and functions explained well. TV look great after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geeks ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team of 2 was so professional and kind. They answered all my questions (and I had many!) thoroughly and patiently. I absolutely recommend these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Will excellent technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will and assistant did a great job of installing and explaining functions of tv. They were both very knowledgeable, profrssional, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emanual and Tyler did an amazing job installing, setting-up, and providing intricate LG details regarding my LG C3 TV. Satisfied Customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person showed up on schedule and had everything needed for the install. The gentleman was very professional and took his time. Asked if I like placement before haning. Once installed walked me through TV settings and made sure all my accessories were installed and working. Connect my wifi and showed how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very diligently to make sure my wife and I were happy with our new purchase. I was impressed with their performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatcuato.er service. Guys wereon ti.e and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke installed our new tv and connected it to existing speaker receiver quickly. He answered all of my questions and was well mannered! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, excellent customer service amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very professional in the installation of the TV on the wall. Then proceeded to help program the TV even gave me some helpful tips on taking care of it

    I would recommend this to a friend