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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1054 Showing 21,061-21,080 of 38,692 reviews
  • Rated 4 out of 5 stars

    .. he did the job ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    … upon arriving, he informed me that the full motion bracket that I had already purchased, was not good for such a large TV, (65 in.) … he had standard, fixed, brackets on his truck. … If full motion was not best, I would think that the sales clerk would know, and I could discuss with him before I made a purchase. ..anyway, I had him install the full motion that I already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is A 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the service technician was very knowledgeable, friendly and very attentive. I will recommend Best Buy and The Geek Squad to all my family and friends. The service is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was never mounted, and I’m waiting for a refund to be issued. The gentleman‘s name was Willis and he was very helpful but unfortunately the mounting was not completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and mounted TVs quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo did a thorough and complete job. He was timely and also helped me get connected to my new TVs. He was efficient and very professional. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where my wife and I wanted it to be. The height was perfect. The installers were nice and friendly throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, came to house installed adjusted mount. Friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely and efficient. With helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast with no issues! Very friendly. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved the guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing; very polite, neat and efficient. They did a great job! Unfortunately they had no supplies on the truck from the store and they didn’t even have the hdmi cable or coax hardware!!! They were very apologetic but it wasn’t their fault... Best Buy didn’t send them with a proper truck!!! Very annoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean. Quick. Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowlegable and friendly. Took their time explaining the many TV features. Wanted us to be confident how to use a fairly sophisticated TV before they elft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv exactly where we asked, hooked up all equipment, tested tv and explained functions. The installers were totally professional, quick, and knowledgeable. Highly recommend. Peace of mind knowing everything was done right, made the investment worth every penny spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were wonderful! Explained everything and showed us how to work everything. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service man sent by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came over and installed the TV were professional. They did a great job. I love the TV mounted on the wall. I would recommend them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Will excellent technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will and assistant did a great job of installing and explaining functions of tv. They were both very knowledgeable, profrssional, and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Georgia peach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience as Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team had great communication, were punctual and worked quickly without being reckless. Cleaned up like they were never here. Amazed how delicately they handled our items, was refreshing to see someone handle with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whalen Furniture -plenty 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry is very functional and has plenty of space for other components. The Geek Squad did an excellent job and were very clean while they were assembling the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick job by these folks. I job was neatly finished

    I would recommend this to a friend