Customer Ratings & Reviews

The agents did a great job getting the new tv hooked up and working!

The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

the first guy realized he needed help and they came 45 minutes later - the removal of the previous screen went smooth and install of this 55" went great

The 2 guys that mounted my TV were efficient and thorough. Once my TV was mounted and all devices hooked up, they explained everything in detail. I even got a call the next day to make sure everything worked properly. Friendly and knowledgeable!

The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.

Great Geek squad service in wall mount for my new television and they are really helpful

great service very friendly and very professional!

They can in set it up all in 30mins or less great personal work ethics picked up all their trash and left

The guys came to install provided option on best placement. They even took out the boxes and trash and left area clean. We have cats and they were mindful to not let them out and weren’t bothered when the cats checked out what the wee doing and tried to get in the boxes.

Great job installing tv I had to help because the tv was so heavy

2 Best Buy agents delivered and mounted my 75” 4K tv on my 3rd floor loft wall. Them two were very professional. I needed 1 extra hdmi cable and they had me purchased it right there and then from them. They cleaned up their mess after the work and set up my other devices.

The guys were efficient and courteous. They set up, installed the wall mount and TV in a short amount of time and cleaned up. It was something I could not do myself and they did it so well!

Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.

Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

The TV was mounted outside and we are very pleased

They were very quick and professional. Had the job done in no time

Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

On time,professional, and quick! These guys are amazing at what they did, perfect customer service, showed me how to use everything, and did a great job of clean up after

They did a great job! They were supposed to follow up on how to get the portrait mode to stay on and I have not heard back from them. This is really disappointing as this is why I bought this TV.

I was very fortunate to get Dave Mindlin as my agent! I have always done these type of projects myself because I always did a better job. I am glad I didn't this time, Dave did an amazing job!! I am very detailed in the way I do things and I couldn't find a single flaw