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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1056 Showing 21,101-21,120 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same team both times for the installation which was awesome. First because they are a great team and secondly, they knew the situation when they returned. (The reason they had to come back a second time was because we had to move an electrical outlet.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting and setting up my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d say it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it is great . Ok I hope the price willl cheaper in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the appointment. Tech called the day off to let me know t almost the exact time he would be to me. Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was performed excellent. The ability to watch from different angles is superb. Work was performed in detail and to our satisfaction. That gentlemen that installed is on my priority list for future work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent did a great job. Moved one tv to the basement rec room and installed new tv in a bedroom. Had to move and re-install the mounting bracket in the basement. He was also on time for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TVMount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall and went over the function of the mount. The box was missing pieces so he had to come back to complete the job. He was very apologetic. He also had to clean up the mess from the other tv mount job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought an LG OLED 65" TV recently, 2 Geek Squad agent came out to my house and quickly install the new TV on the wall. Both of the agents were very courteous and answered all my questions while they were in my home and we're finished in a very efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55' TV and needed it mounted. The Geek Squad was excellent keeping me apprised of their arrival. time. They arrived early in their window. They were quick and courteous and I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Too Bad Being Phased Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product, so sad that it is going away, It was one of the reasons I would purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and got it done in a fast and safe way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not every install team is the same!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this install team, this time around. They listened to how I wanted everything done. Then actually did it all right. Previously, the other install team did not. I had to go back upstairs & watch them. Grown men should not be needed to micro manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service from the Geek Squad techs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our 65" tv in the living room and did a fantastic job. Not only was the TV mounted efficiently and quickly we got a wonderful explanation of all the features the tv offered and how to access them. We had really great service - neat, clean efficient. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did my install was amazing! Very professional, knowledgeable and helpful. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting TV's!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 TV's mounted and needed 2 different mounts than what I had and the technicians had everything I needed and helped out everywhere they could. Great group of people to work with. Definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup technicians were great. They took their time to make sure the TV was square and in the right position. Really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an amazing service that is many times over worth the investment. The service provided is excellent and the service team is just exceptional.

    I would recommend this to a friend