Customer Ratings & Reviews

Jesse from the Geek Squad did an amazing job of setting up my tv! He moved my old one to my bedroom and after installing the new one he was kind enough to plug in my devices that were connected to my last tv. He even made sure it was programmed correctly and that everything looked good before leaving. Great quality care, extremely nice, and welcoming.

The agents mounted 2 TV'S & they made sure that I was pleased with everything before they left. They were very professional & did a great job & cleaned up after themselves.

[Employee of bestbuy] The service just keeps getting better. Techs arrived and we discussed where to mount, how to mount and what I wanted. Took old tv down and hung new one perfectly, showed me all the new features and how to operate. Made sure I was completely satisfied and knew how to operate before moving on. Excellent Service! Highly recommend

They did a great job of delivering & setting up my new TV. They were punctual & very professional. The guys were very careful in my home & made sure I knew how to operate my new TV before they left. And they were very patient in answering my questions.

I bought a 75' inch TV and mount. Geek squad delivered, mounted, setup and sold me proper length (15 foot HDMI) at $15 for my new TV. Wow! And removed all the trash, vacuumed the area and were more than professional. Highly recommend. Nice being a Total Tech member so install, delivery and setup was free with membership. Awesome job!

I am very satisfied with the professional, cordial and effective job of installing the mount and mounting our new tv. They gave excellent tips about how to best manage the device and use the mount - there was no hassles. Just overall great experience - would use the service again.

Great installation! Geek Squad was knowledgeable, friendly, and careful. Got the tv exactly where I asked for, in a quick time. Clean up was very helpful.

The guys were great. They communicated during the entire process to make sure it was to my satisfaction. Took the time to show me how to use my tv and set it up to the optimal settings.

I couldn’t be happier with the service I received! From start to finish, they were professional, efficient, and clearly knew what they were doing. The contractor arrived on time, assessed the space, and offered helpful suggestions to ensure the TV was mounted securely and at the perfect height. They worked quickly without cutting any corners, double-checking every detail to ensure the installation was flawless. The result looks incredible—clean, level, and exactly how I envisioned it. Not only was the quality of work outstanding, but he also left the area spotless, taking care to clean up after the job was done. Their friendly demeanor and clear communication made the entire process smooth and stress-free.

Great Geek Squad workers! installed our TVs on the wall in our family room and in our bedroom. They were very professional and competent. Worked out problems with connections and made both TVs work!

I’m usually a “do it myself” type of guy, but trying to mount a 77” TV was more than I wanted to attempt due to the high dollar amount of the unit. The two Geek Squad guys showed up on time, had some nice tools for lining up the TV mount, measured and taped off the spot and has the mount installed quickly. They got the TV mounted exactly where I wanted it, and then cleaned up before leaving. Wife and I are totally satisfied with this service.

Best Buy outsourced this to a local company. The workers were efficient, tidy, helpful, and knowledgable. My TV was up and running in less than an hour. Clean work and great install.

Setup and delivery were exceptional. They had to move my bracket in order for the new tv to be placed above the fireplace, The TV looks very professionally installed.

The Geek Squad agents replaced a standard flat wall mount that I had with a Sanus Elite tilt wall mount. Excellent service and install. Showed me the several different positions I could move my tv with ease. Set the tv up for me so that I had all the proper connections; HD cable, wifi, and channel updates. Great job Best Buy Geek Squad

The technicians that came out to mount my 85” Samsung TV and sound bar were amazingly quick, clean, professional and really good at what they do. They measured my wall 3 times before they started drilling and securing the bracket to mount the TV and sound bar. They did an outstanding job!

I recently had the pleasure of using Geek Squad's TV/Display Setup & Mounting service for my new Samsung 55" Class Q60C QLED 4K UHD Smart Tizen TV, and I am beyond impressed! The Geek Squad technicians were professional, efficient, and incredibly knowledgeable. They arrived on time and had all the tools necessary to complete the job seamlessly. Not only did they expertly mount the TV to my preferred location with precision, but they also took the time to ensure all the cables were neatly organized and concealed for a clean and polished look. Their attention to detail was impeccable, and they even provided helpful tips on optimizing the viewing experience. Overall, the Geek Squad exceeded my expectations in every way possible. Their expertise and professionalism turned what could have been a daunting task into a hassle-free experience. I highly recommend their services to anyone in need of TV setup and mounting. Thank you, Geek Squad, for your outstanding service!

65 inch TV mounted to a wall that needed various viewing angles. The two Best Buy women who showed up clearly knew exactly what to do. Each had their tasks and they accomplished them so incredibly well all the while staying engaged with me and getting my feedback. I've worked in the tech industry a long time and dealt with many installers on a variety of products. These two women were among the most efficient, professional and knowledgeable I've ever dealt with.

They are worth every penny!!! Don't hesitate spending the money. They know what they are doing and can install the TV and give you various options that you would not consider. Also, we have a complicated in-home TV receiver connection system. These guys were able to connect the new TV and recheck the other TVs in the house so everything was running on DISH. Oftentimes, we've had problems with the DISH techies and they have had to return. GEEK squad is fabulous and if you have the Protection Plan, the cost is truly minimal.

The geek squad did an efficient job of installing my 77 inch TV and making all the necessary connections.

The Geek Squad agents were great! They are professional, friendly, knowledgeable and very efficient.