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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV & Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent and very neat job, clasping all the cords together and behind the chest the sound bar sits on. Everything is synced to work off of my TV remote which keeps it simple. As always, I’m very pleased with The Work done by The Geek Squad and will always use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service for big TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great Had a bad display on first TV Packed it back up and has me a replacement in a couple days Didn’t complain, offered to stay masked for those who care Didn’t mind unpacking in garage to keep styrofoam out of house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Billy, Dan and the install group were excellent and made sure everything was as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad. They helped me in every way possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was helpful, knowledgeable, efficient, respectful, and thorough. He went over and above to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional. I can’t do it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; Geek Squad knew what they were

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV in a timely manner and made helpful suggestions about my previous connection. They were very patient with me while reviewing the controls on the remote and showing me the different features on the television. I was quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated installation, ease of mind for hanging fragile television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 75'' TV and did a fantastic job. They kept in touch with me and were able to easily reschedule when I couldn't make our original appointment. Nick was polite and respectful and made sure I had everything I needed before he left. It was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile tv bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV bracket was installed greatly. We are very pleased with this bracket that we use on our porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting, setup and installation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were friendly, courteous, knowledgeable and above all professional. All empty boxes and cartons were cleaned up by the agents and it was a most pleasant experience for me. They get an A+ in my grading system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. Techs were knowledgeable, polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, very professional and took great care to "do it right". Would not hesitate to use geek squad again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, informed & safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the two service agents that installed my new TV - including, having a different cable on hand than what the online order had recommended, explaining use of the new TV and going over all options for set up to ensure I had what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an amazing job with so much care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and professionally. The installers were very knowledgeable of the products. They exhibited great care when handling personal items that may have been in the way. Arrived timely and prepared to work. I am very please with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabrielle was outstanding! From the start to finish he & Nate did a perfect 10 score!!!! The mounting of my new 65" TV & speakers & in wall installation was amazing!! I would highly recommend Gabrielle for his knowledge & personality to make your in home service a great experience!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional, and fast. They took the time to discuss the TV's uses in order to recommend the best placement and settings. This was a project I could have easily done myself, but the conveni and expertise was worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called ahead of time to announce their arrival. Right on time as scheduled . Quick, efficient hook-up of new TV and sound bar. Total clean up of boxes, papers, etc. a complete explanation of new remote together with hands on demo. Extremely polite installation crew.

    I would recommend this to a friend