Customer Ratings & Reviews

This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

Nick and his assistant did great work. They are professional and engaging men. They patiently answered my questions and had my system up and running. They were great representatives of the Geek Squad. Thanks for sending them!

Showed up on time, did great job on mounting and then set up tv Took less than an hour to remove old tv and mount and install new mount and tv

The people themselves were really nice but they weren't helpful with the exact placement. I'm glad I spent the time BEFORE they showed up to figure out exactly where to place it. Communication was good...letting me know when they're arriving. I think it's mounted slightly off but I only notice it ever so slightly looking at it from the front.

The guys were efficient and courteous. They set up, installed the wall mount and TV in a short amount of time and cleaned up. It was something I could not do myself and they did it so well!

The mount I bought was not the correct one. The technician told me which one to buy and I went to BB to purchase it. I came back and they installed it in no time.

The geek squad was very friendly but I wasn't happy with the work. Let me start by saying that they only showed up at my house at 9:30pm, when my appointment was from 4-7pm. Naturally they didn't start drilling into the walls until around 10pm, which was not a welcomed sound for my two sleeping children. The bigger issue is that they measured the mounting incorrectly and were forced to drill a second time. I now have two big holes which I need to have repaired. One, this will cost me money but two, I can't even let someone repair the wall because taking the TV down to do so will void the warranty I purchased from Best Buy. Overall I am extremely aggravated with the situation.

The guys were great and super helpful. Eve solved a cord issue

Seems to do the job well. TV has not fallen off the wall yet.

The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

Excellent service the service technician was very knowledgeable, friendly and very attentive. I will recommend Best Buy and The Geek Squad to all my family and friends. The service is absolutely amazing.

The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service

Great and quick service. Two members came opened the TV box, mounted the stand quickly. They asked my preferences and worked smoothly with me smoothly and provided an excellent service. They welcome questions, and comments and were willing to change the set up to fit well with my interest.

Geek squad installer went beyond his responsibilities. Balance & centered tv- then connected the cords into a surge protector. Anchored & re-cut cover for the cords. The original installation a year ago was not completed correctly. This guy- sorry forgot his name Jose? Was awesome!

The mounting bracket works great with just enough tilt for my 82” Samsung. I would have thought you needed something more substantial looking. The intallers were great! They came in, no problem for them. Nice, neat install and cleaned up everything and headed out. And I had 50foot cable runs done in the attic.

The workers were quick and efficient. They did a bang up job!!!

I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

Great product great product great product great price great product great quality great service great product great company

As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

The installers did a great job installing the TV mount and mounting the 98" TV. They were professional and courteous.