Customer Ratings & Reviews

A bit overpriced but well worth it and is adjustable too

The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

The experience process was awful, it was the worst experience I’ve had with Best Buy. I was told one thing when I bought the television about when the delivery and installation could be done. When the guy called he advised it couldn’t be delivered at that time. He stated he would call me when he would be in route to my house and I would meet him. He never called and gave my service to someone else. The new person didn’t call and never rang my door bell, which is a ring doorbell. When I called the Geek Squad number, I told a subject what happened and he set me up for a date near to that. No one showed up and I went to Best Buy and talked with two individuals and they told the person who gave me the second appointment shouldn’t have given an appointment, even though that was the number to call. They told me there was nothing they could do for me and I would have to go to the bottom of the list, they seemed very uncaring to my issue. The guy who installed my television was great. He explained what he was doing, why he was doing what he was doing, and wanted me to know if anything goes wrong how to reach him.

the service man was very nice and took good care of me

The gentleman that came to my house did an excellent job. He installed a mount on the wall for my televisions

the agent dismounted my old tv, mounted the new tv, made sure it was paired with the remote control, and made certain i knew how to use it before he left! that's what i call EXCELLENT customer service!!!

The best person for the install, really cares about satification. Very profesional and will request again IVAN SANCHEZ IS THE BEST!!

Two installers came out removed the old TV bracket off of the wall. Adjusted the bracket to the new location for the larger TV screen. They were very professional, cleaned up their mess and set up the Smart TV's WIFI software giving me a quick review of how to operate the device.

The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

They came in and installed the TV properly. There was no issues at all. They did adjust the TV minimally, but you have to remember each person has their own taste in the quality of the image.

Geek Squad technicians were awesome - they wired, wall-mounted my 5.1 speaker systems and calibrated my receiver ... basically went from no system (just in-wall prewiring) to fully operational system in just a couple of hours.

Great work, accountable, reliable, respectful and accommodating

Showed up on time, did great job on mounting and then set up tv Took less than an hour to remove old tv and mount and install new mount and tv

Alberto and Jose were amazing. They were professional and friendly as they mounted my new tv on the wall. They made sure I knew how to work the remotes and left their workspace neat. thank you!

Great people. Did all what was needed and even more.

Service was quick and the gentleman mounted my TV in a difficult location. He centered it and ensured I was okay with everything before proceeding.

I have had the Geek Squad mount multiple TV's for me. This time as always they are in and out in a flash and do great work. And, I don't have to worry about creating a bunch of holes in the wall I don't need and end up patching and still looking bad.

Agent mounted my TVs, very detail, knowledgeable love it !