Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad Is The Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not at the home when the Geek Squad delivered and set up a new 65” TV for my elderly father. But he complimented on the service several times later that day. They were professional, courteous, efficient, and thorough. I highly recommend the Geek Squad for any installations or equipment needs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Easy Quick and Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in and got to work and clean up after the install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I will definitely use the service again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the Geek Squad for anybTV mounting installation. They were very professional and new what they were doing. The TV above the mantel looks awesome and they were very knowledgeable. I will use them for any TV or audio set-up. Use them, you won't be disappointed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Overpriced for the service that was provided
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Behemoth is alive!!!!! (85 inch TV)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and James were terrific. I really like how helpful they were with the install as far as suggestions to enhance our experience. They placed the tv at terrific eye level and kept a clean work area! Would definitely recommend to my fellow man
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Agent installed in a timely matter in my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the tv in my bedroom apartment quickly
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great, very professional and took great care to "do it right". Would not hesitate to use geek squad again in the future
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and were very polite professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They're quick, efficient, and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful! Super helpful, fast, and excellent clean-up!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Job well done!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 workers did a very good job installing the TV. Very professional and knowledgeable! All around excellent service!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, communication and efficiency. Great guys installing. Very helpful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Team Installation Was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thorough and Neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Daniel Arrellano + Steve V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
