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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1064 Showing 21,261-21,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Is The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not at the home when the Geek Squad delivered and set up a new 65” TV for my elderly father. But he complimented on the service several times later that day. They were professional, courteous, efficient, and thorough. I highly recommend the Geek Squad for any installations or equipment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and got to work and clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely use the service again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for anybTV mounting installation. They were very professional and new what they were doing. The TV above the mantel looks awesome and they were very knowledgeable. I will use them for any TV or audio set-up. Use them, you won't be disappointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for the service that was provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Behemoth is alive!!!!! (85 inch TV)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and James were terrific. I really like how helpful they were with the install as far as suggestions to enhance our experience. They placed the tv at terrific eye level and kept a clean work area! Would definitely recommend to my fellow man

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent installed in a timely matter in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv in my bedroom apartment quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, very professional and took great care to "do it right". Would not hesitate to use geek squad again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very polite professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're quick, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super helpful, fast, and excellent clean-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers did a very good job installing the TV. Very professional and knowledgeable! All around excellent service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, communication and efficiency. Great guys installing. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel Arrellano + Steve V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service

    No, I would not recommend this to a friend