Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Safe and secure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily mounted in just a few minutes. Geek Squad are excellent workers.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and kind people . Wouldn’t want another company to come in my home and set up another tv they were the absolute greatest
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy and Ishmael were fantastic! Beyond friendly and informative. Worth every penny because everything is complete when they're done, TV is mounted where you want it and apps are set up. All I had to was sit back and watch TV. And I learned a few things about my smart TV I wouldn't have known!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install kings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers unboxed and mounted the TV in efficient manner They took their time to explain operation and answer questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Outside TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was mounted outside and we are very pleased
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fabulous Geek Squad Technician!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brendan was FANTASTIC! He did a superior job and was helpful in very way! Answered every question and was so kind in his demeanor. Thank you Brendan!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Techs did an awesome job. I highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys that mounted my TV were efficient and thorough. Once my TV was mounted and all devices hooked up, they explained everything in detail. I even got a call the next day to make sure everything worked properly. Friendly and knowledgeable!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. I am glad I used this service. The installer showed up on time, quickly installed the tv and made sure everything was working well before he left. Thanks.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job installing my mount and tv. They were efficient and took all the boxes away and packing. My only negative was the explanations on how to set up the remote was a bit too rushed for me especially since there are no instruction manuals anymore
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Job Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whalen Furniture -plenty 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry is very functional and has plenty of space for other components. The Geek Squad did an excellent job and were very clean while they were assembling the stand.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LG family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time even brought a new mounting bracket because the one I bought was to small. They set everything up my back light and my sound system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad always gets it done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought new tv mounts and needed their help to get them put up. they did a very professional job and cleaned up after their work. it looks very nice and works perfectly. thank you.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installers know best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Totaltech is a great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I am a Totaltech member; it has been of such "peace of mind value" as well as monetary value. The total tech Geeks are tremendous and so knowledgeable. This was a great investment!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Clean. Quick. Professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad was polite but unprepared
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
