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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,693 reviews
  • Rated 4 out of 5 stars

    Georgia peach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky installation handled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a real challenge. They had to position a 65" TV in a hutch-like open back cabinet with about two inches to spare. I was afraid they'd miss the mark, but they mounted the mount to the wall and the TV to the mount perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, courteous and professional. Cleaned up all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast install....geek squad team was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad. Not sure of their names

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service in the past and haven't had any issues. they call and touch base with you to make sure you are kept in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo was, professional throughout, skillful, fast and courteous. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad an all around team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices including the sound bar system. They were on time, worked in an organized and clean way. Very respectful and cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 85 inch TV and had it mounted on the wall by Geek Squad. It's works well but it is a little awkward to use. Mounting looks great and is very strong. I would trying advise not to doing this yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, Capable, Amiable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and (most importantly) knowledgeable. Set up a new 65" TV, Sound Bar and Stand, and gave us a demo of features. Made everything easy for us old folk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Went Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek guys came through for me. This was the 2nd tv they’ve installed for me in the past 45 days and both of them look great! They even stayed around to show me how to work and program the tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from the Best Buy team. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are professionals who understand what they are doing. I was very pleased with the service provided. They were neat, fast, and professional and ensured preciseness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV installation service, as i could net get a tech during Covid-19. I have to say that Geek Squad is the best. Worry free and Seemless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected the soundbar perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and hooked up my TV in no time at all, and even helped me set up my streaming apps. Top Notch service, she was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was efficient and professional installing the new TV set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reputable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the three different visits involved professionals with pleasant demeanors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .. he did the job ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    … upon arriving, he informed me that the full motion bracket that I had already purchased, was not good for such a large TV, (65 in.) … he had standard, fixed, brackets on his truck. … If full motion was not best, I would think that the sales clerk would know, and I could discuss with him before I made a purchase. ..anyway, I had him install the full motion that I already had.

    I would recommend this to a friend